Principal Business Change Officer - Capability Uplift

Job details

Position status Fixed Term Temporary Position type Flexible full-time Occupational group IT & Telecommunications Classification AO7 Workplace Location Brisbane Inner City Job ad reference QLD/DSB546729 Closing date 05-Mar-2024 Yearly salary Fortnightly salary Total remuneration Salary Other Job duration 6 months Contact person Cherrie Pycroft Contact details (07) 2100 9368

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The role:

Reporting to the Project Manager - Capability Uplift within Delivery Support Services, you will work closely with delivery teams, practice managers, support teams and subject matter experts to build the foundations for delivery excellence.

This project is part of a multi-year transformation to improve individual capability and organisational maturity in program and project management practice.

You will be instrumental in the development and implementation of a capability improvement plan to establish an environment that enables program and project delivery teams to be successful.

Your primary remit will be to drive Business Change management activities to ensure that new ways of working are embedded into business as usual, the required changes in operational practices and culture are achieved and, as a result, the expected benefits are realised.

Key responsibilities include:

• Fulfil the responsibilities of this role in accordance with QPS values as outlined above.

Follow defined service quality standards, occupational health and safety policies and procedures relating to the work being undertaken in order to ensure high quality, safe, services and workplaces.

• Manage Business Change activities within a clinical IM/ICT program/project, including Business Change management, benefits realisation, communications, stakeholder engagement and training.
• Manage, identify, develop, and plan Business Change management deliverables and resources required to ensure the successful implementation and adoption of clinical IM/ICT program/project(s) which meet business needs.
• Ensure strategic alignment to the realisation of business benefits by establishing baseline measures and metrics that are able to be monitored throughout the project lifecycle and post implementation.
• Initiate, influence, and maintain effective relationships with and between key internal and external stakeholders to proactively manage needs, expectations, mitigate risks and support change.
• Encourage strong and supportive ownership, leadership, and sponsorship through the use of effective communication channels to promote the successful adoption of change within the business.
• Manage capability and resource development by leading and mentoring multi-disciplinary project team(s).

Are you right for this role?

The ideal candidate will have extensive experience in Capability Uplift, Business Change management and/or business process re-engineering projects.

To be successful in this role you will have:

• Demonstrated experience and knowledge in designing and implementing organisational change frameworks, processes, systems, resources, and capability in large, diverse organisations.
• Demonstrated high level communication skills with proven experience communicating, facilitating, and negotiating with a wide range of stakeholders, including unions, in a confident and professional manner and influencing outcomes.
• Demonstrated experience in proactively leading and engaging stakeholders in organisational and cultural change processes, being responsive, and delivering on strategic intent.
• Proven experience in change management and implementing initiatives in large organisations, delivering clear innovation and improvement outcomes within strict timeframes and budgets.
• Proven ability to guide, educate and support senior leadership and line managers to lead change programs, engage employees and achieve key objectives.

Benefits of working with eHealth Queensland:

By joining eHealth Queensland, you will work within a fast-paced, challenging, and supportive environment where every employee plays a critical role in our ongoing success.

You will enjoy a variety of benefits, including:

• Competitive salary + generous superannuation and leave loading.
• Flexible working arrangements
• Diverse work culture
• Career training and development

Don't miss this opportunity to join our team and make a difference! submit your CV/Resume and a Short Statement (maximum 2 pages) on how your experience, abilities, knowledge, and personal qualities are relevant for the role online today.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).

Documents

Before applying for this vacancy please ensure you read the documents below.

• DSB546729 Principal Business Change Officer RD (PDF, 219KB)

Role Description

QH Information for Applicants Sept 23 (PDF, 939KB)

Application Kit

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