Principal Economist

Principal Economist

• Ongoing, Full-Time with flexible work options
• Salary Band Grade 11/12 commencing salary: $139,787 to $161,663 plus superannuation
• Working within a high performing team, that values collaboration, innovation, growth and development

Solving the hardest problems requires the best people.

Are you passionate about driving great outcomes for our customers and our people through the development of sound investment recommendations?

Are you an experienced advisor looking for an exciting new opportunity to collaborate with leaders across DCS to transform the way our organisation operates?

Do you have a customer-centric, solution-focused and collaborative way of working?

If you answered yes to these questions, then this could be your dream job.

We have an exciting opportunity for a Principal Economist to join the Department of Customer Service in our Strategy and Analytics team. Join an inspiring and successful team that drives change and innovation through effective partnerships, consultation and insights.

About the role and team

We are seeking a Principal Economist to bring their experience, insight and desire for creating the greatest outcomes to support the development of investment cases for key initiatives across the Department of Customer Service.

You will do this by designing and quantifying economic benefits for intended programs of work for the Department to create sound investment advice, and broader evidencing of the impact resulting from Departmental initiatives. You will achieve this through developing comprehensive cost-benefit analysis, supported by robust research, business consultation, and economic modelling and forecasting.

You will work in a dynamic, multi-disciplinary team who values diversity of thought and promotes collaboration.

We welcome applicants from diverse backgrounds with a flexible and positive attitude who can adapt and evolve with us.

To be successful in this role you will demonstrate:

• A customer-focused mindset with experience in developing investment cases
• Strengths in developing and delivering solutions and initiatives in consultation with keystakeholders across a broad portfolio
• Evidenced ability to design and develop cost-benefit and economic models
• The ability to collaborate and rapidly build high-trust relationships
• An ability to pivot naturally in a fast paced and ambiguous environment
• Exceptional communication and interpersonal skills, enabling you to liaise confidently and effectively at senior levels
• An outstanding ability to interpret, translate and communicate complex information in a clear and compelling way
• Commitment to upholding an inclusive, collaborative and high performing team culture

Salary Grade 11/12, with the base salary for this role starting at $139,787 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Nathan Ly via *********@customerservice.nsw.gov.au.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Monday 15th April 10am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via *********@customerservice.nsw.gov.au or 02 9494 8***.

For more information, please visit

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Information on adjustments available for the recruitment process