Principal Technology Officer

Take the next step in your ICT career and join our Digital Infrastructure team to provide high level technical direction, support and advice to maintain defined enterprise service levels in one or more technology domains.Job details Position status Fixed Term Temporary
Position type Full-time
Occupational group IT & Telecommunications
Classification AO5
Workplace Location Brisbane Inner City
Job ad reference QLD/EHQ/ETSB554638
Closing date 11-Apr-2024
Yearly salary
Fortnightly salary
Total remuneration
Salary Other
Job duration until 30/06/2024
Contact person ZhuoZhang Dong
Contact details 35426665
Access theThe role:
This is your chance to join eHealth Queensland, one of Queensland's largest Information Management (IM)/ Information and Communication Technology (ICT) functions.We currently have a fixed term opportunity to provide support and assistance in the clarification and prioritisation of tasks by ensuring assigned priorities are met in accordance with defined enterprise service levels.Key responsibilities include:

• Maintain defined enterprise service levels by providing high quality technical expertise, support and administration whilst adhering to departmental standards, policies, procedures and ITSM processes.
• Assist management in the decision making process by preparing technical reports, specifications and trend analysis within the unit;
• Provide expertise to progress the installation and configuration of hardware, firmware and software as per departmental frameworks.
• Manage ICT assets by ensuring changes and relevant information is recorded accurately.

Are you right for this role?The ideal applicant will be someone who can demonstrate the following:

• Demonstrated ability or the ability to quickly learn Service Now and ITIL Service Management processes, primarily incident/problem/test/change and configuration management. (SFIA: USUP Level 3, PBMG Level 4, CHMG Level 3, CFMG Level 3, TEST Level 2)
• High level understanding and technical skills in one or more of the following: (SFIA: TECH Level 4, DBAD Level 4)

• Server Virtualisation (VMware)
• Windows Server technologies (2016, 2019, 2022)
• Proficiency and advance skills with scripting languages such as PowerShell, PowerCLI etc
• ITSM/ITIL
• Skill & experience in Citrix XenApp technologies including Storefront, Provisioning Services and NetScalers would be an advantage
• Proven ability to participate in a highly skilled technical team providing high-level technical direction, standardisation and support of enterprise infrastructure in a large customer focused organisation (SFIA Code: ARCH 5);
• High level understanding and working knowledge of relevant technical domains (SFIA Code: TECH 4);
• Proven experience in providing expertise and support on use of methods and tools (3rd level of support) within the technology sphere (SFIA Code: ARCH 5; METL 4; DESN 5);
• High level communication skills to enable effective interaction in individual and group situations (NHS: Effective and Strategic Influencing).
• Demonstrated skills in the analysis of IT system issues and the formulation, design and provision of appropriate solutions and improvements (SFIA Code: DESN 5; ARCH 5; METL 5);

Benefits of working with eHealth Queensland:By joining eHealth Queensland, you will work within a fast-paced, challenging and supportive environment where every employee plays a critical role in our ongoing success.You will enjoy a variety of benefits, including:

• Competitive salary + generous superannuation and leave loading
• Flexible working arrangements
• Diverse work culture
• Career training and development

To apply for this exciting opportunity, submit your resume and a one page cover letter online today.Further informationWe are committed to building inclusive cultures in the Queensland public sector that respect and promote and .Applications will remain current for a period of up to 12 months and may be considered for other vacancies which may include an alternative employment basis (temporary; full time or part time).DocumentsBefore applying for this vacancy please ensure you read the documents below.Role DescriptionApplication KitJob search

• Order by
• Keyword

Please use * for wildcard searches. * Search exact phraseCheck to search for the exact phrase. Uncheck to return jobs that contain any of the keywords. * LocationHold down the control (Ctrl) button and use your computer mouse to select multiple options * Occupational groupHold down the control (Ctrl) button and use your computer mouse to select multiple options * Salary (yearly) Leave blank if you are searching for casual jobs

• Minimum
• Maximum
• Total Remuneration Only used for Senior Medical or Executive positions
• Minimum
• Maximum
• Department or organisation
• Position status

Hold down the control (Ctrl) button and use your computer mouse to select multiple options * Position typeHold down the control (Ctrl) button and use your computer mouse to select multiple options * ClassificationHold down the control (Ctrl) button and use your computer mouse to select multiple options * Date advertisedRefine your searchLocation:Occupational group:Keywords: (optional)Log inUsername:Password:( https://smartjobs.qld.gov.au/jobtools/jncustomlogin.JobSeekerToolBoxAction?in_organId=14904&in_send_pwd_button=Send%20Password )Need help? Contact usIf you have any questions about your account or accessing this website, please .Inclusion and diversityWe are committed to building inclusive cultures in the Queensland public sector that respect and promote and , including making any reasonable adjustments to support you through the recruitment process.Graduate portalThis recruitment portal is your gateway to a wide range of graduate program positions on offer in the Queensland Government.