Position DetailsReference Number 51284
Position Title
Patient Services Assistant L2Employment Status Permanent Full Time, Permanent Part Time
Location Austin Hospital
Department / Ward / Clinical Area APU
Hours per Week 70.00
Position Summary- Patient Services Assistant
- Full time or part time opportunity available
Austin Health is the major provider of tertiary health services, health professional education and research across three campuses in the north-east of Melbourne and state-wide. We have a highly engaged, diverse and collaborative workforce that is unified by our purpose, which is to help people live healthy and fulfilled lives.An exciting opportunity currently exists for enthusiastic and experienced
Patient Services Assistants (PSA) to join our Acute Psychiatric Unit (APU) and our Parent Infant program (PIP) on a Permanent Part Time or Full Time basis.The Acute Psychiatric Unit is located at Austin Hospital campus. The APU is a 30-bed inpatient unit providing the following services:19 acute beds for the North East Area Mental Health Service (NEAMHS) covering the municipalities of Banyule and Nillumbik and two regionalized specialist Programs:
- 5 inpatient Eating Disorder Program beds
- 6 inpatient Parent Infant Program beds.
Our Parent Infant Program is located adjacent to the APU. It has 6 parent beds and is one of two public parent infant wards in Victoria.As a
Patient Services Assistant you be required to join our PSA team to ensure that the levels of cleanliness, hygiene and food handling meet and maintain the required accredited standards for hospital-based services.This position is predominantly Monday to Friday however at times there may be a requirement to cover our weekend shifts.The hours required are from 0730-1630 hrs Monday - Friday with both Part Time and Full Time considered.To be successful in this role, essential knowledge and skills required:
- PSA Certificate – Certificate III in Health (Patient Services)
- Willing to work in a hospital environment with unwell people
- Flexible attitude to work requirements and routine depending upon the need of the unit
- Willingness to carry out all PSA duties and tasks and work in a team
- Ability to use initiative and to prioritise tasks and problem solve
- Physically capable of undertaking the full range of PSA duties
- Basic verbal and written English skills
Our benefitsWorking at Austin Health means enjoying a strong sense of purpose, engaging in meaningful work every day. Our people also receive a variety of rewarding benefits, including:
- Greater take-home pay through generous salary packaging for living expenses, meals and holiday accommodation
- A suite of wellness initiatives designed to support you, including discounted fitness memberships and special offers on health insurance, and a comprehensive wellbeing program
- Mentoring, learning and career development opportunities
Inclusion at Austin HealthWe celebrate, value and include people of all backgrounds, genders, identities, cultures, bodies and abilities. We welcome and support applications from anyone identifying as Aboriginal and/or Torres Strait Islander, physically or culturally diverse, LGBTQIA+, and people of any age.
Work with us!If you feel this role is right for you, we encourage your early application. Applications will be reviewed as they are received, and interviews may take place prior to the closing date. This means we reserve the right to close a job ad prior to the advertised closing date. All appointments are made subject to a satisfactory National Police Check and if required, a Working With Children Check. If you require any reasonable adjustments to the recruitment process, you are welcome to reach out to the hiring manager.
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