Process And Change Expert

Are you excited by business transformation and digitisation? “Do your thing” as our Process and Change Expert! It is an exciting time to be joining ING as we embark on a digital transformation journey to change and uplift our customer experience.

  We have an exciting permanent opportunity for an analytical and passionate Process and Change Expert to be apart of our dynamic team. With our “Making the Difference” strategy, we’re addressing significant changes impacting the banking industry; from changing customer expectations to FinTechs, regulatory requirements and digitalisation. ING’s future aim is to be the next generation digital bank; that provides a customer experience that is clear, convenient, and seamless.

Process efficiency enables easy, uniform and digital processes for execution of our “Making the Difference” strategy. As our Process and Change Expert, you’ll be responsible for delivery of our newly formed Efficiency Program. Within this Efficiency Program, you will work with key stakeholders across the business to understand and drive…

Click here to view more detail / apply for Process and Change Expert