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Form of workAt MLC Life Insurance, we're proud of our history of protecting Australians for over 135 years. We provide flexible, affordable, and innovative insurance products to almost 1 million Australians. We're Australian-led and managed, and part of a global network through our partnership with one of the world's leading life insurers, Nippon Life Insurance Group.
We're driven by a powerful purpose, providing our customers and their families with a Promise for Life to be there when they need us most - and that's a great purpose to bring us together at work every day.
We work hard to deliver a total customer experience that keeps our customers and partners at the forefront of all our decisions. We're a values-driven business that strives for high performance and growth as we look towards the future.
The Role
As we have condensed our value streams to better align to our enterprise strategy, the Transformation business unit have since gone through a re-organisation of our teams to optimize its delivery efficiency and uplift organisational execution.
As a result, we have a number of newly created roles within the business enablement function.
Reporting into the Business Process Architect, the Process Data Analyst will play a key role in evaluating, documenting, and improving our business processes to enhance efficiency and contribute to the overall success of the organisation.
Working in close collaboration with our Data and Analytics business unit, you will be responsible for developing and maintaining accurate, up-to-date process intelligence models for process mining, reference, and training purposes.
In this role, you will be required to work with a variety of data warehousing platforms such as Snowflake and process mining tools such as Apromore.
About you
As a Process Analyst or Data Analyst with at least two years of experience, you have a solid foundation in data analytics. Now, you're interested in advancing your career by focusing on Process Data mining to extract valuable insights from the intelligence derived during the Process Data mining itself.
You possess a foundational understanding and knowledge in process improvement methodologies (e.g. Lean, Six Sigma) and a keen interest to pursue further certification in this area.
Ideally, you would have experience working with different cloud-based data storage or data warehousing platforms and has the ability to translate technical data terminology and processes to make sense for business stakeholders and vice-versa.
Your ability to use data to tell a story and analytical skills set will enable you to draw key insights to drive meaningful decision-making.
Bringing our best to life - why join us?
• We do work that makes a genuine difference to our customers, partners and community.
• We have a supportive, inclusive and flexible team culture, including hybrid working.
• We support your growth and development, and careers across our business units and teams that are as unique as our people.
• We reward and celebrate our successes, through our incentive and recognition programs.
• We offer tools, resources and benefits to support your wellbeing, including additional lifestyle leave and our Family Life hub.
• We connect and celebrate our diversity at work through our social committees and employee groups, and we contribute to our community with paid volunteer leave and through our sustainability commitments.
Should an applicant be the preferred candidate, background checks (including Federal Police Checks, Employment checks, ASIC banned and disqualified persons and Bankruptcy checks) will be completed prior to the candidate's employment being confirmed. The outcomes of the background checks do not automatically bar candidates, however they will be assessed against the inherent requirements of the position.
