Product Manager Assistant - Voip & Cyber

About Us:

Leader is Australia's largest Australian-owned PC Manufacturer and the country's fastest-growing IT Distributor, with revenues exceeding $600 million and a team of over 250 employees nationwide. As a national IT distributor, we have established headquarters in the heart of Adelaide CBD and possess warehouse, sales, service, and PC production facilities in five major cities, including Sydney, Melbourne, Adelaide, Brisbane, and Perth.

What's Great About Working for Leader?

At Leader, we pride ourselves on maintaining a happy, respectful, and positive work culture that fosters personal and professional growth. Joining our team offers you the following benefits:

1. Career Growth: We provide ample opportunities for career development and advancement within the organization.
2. Training and Certifications: We offer paid training programs and certifications to enhance your skills and expertise.
3. Sales Incentives: Enjoy attractive sales incentives and monthly commissions to reward your achievements.
4. Staff Benefits: Benefit from special staff-buy pricing on over 10,000 IT products.

Role Objectives / What You'll Do:

As a Product Manager Assistant your primary responsibilities will include:

1. Special Orders/Quotes and ETA's: Managing special orders and quotations while actively following up on estimated time of arrival (ETA).
2. Product Code and Description Management: Creating new product codes, along with accurate and compelling descriptions.
3. Product Pricing and Go-to-Market Strategies: Providing support in pricing strategies, positioning products, and developing go-to-market strategies.
4. Stock Management and Inventory Control: Overseeing stock management and implementing effective inventory control measures.
5. Vendor Reporting: Preparing reports for vendors to ensure smooth communication and efficient operations.
6. General Office Tasks and Administrative Duties: Assisting with general office tasks and administrative duties as required.

Core Competencies & Proven Experience / What You'll Bring:

To excel in this role, you should possess the following qualifications and qualities:

1. Strong Analytical and Problem-Solving Skills: Demonstrated ability to analyze data, identify trends, and provide effective solutions.
2. Excellent Communication and Interpersonal Skills: Clear and concise communication abilities, both written and verbal, with a strong focus on building positive relationships.
3. Proficiency in Microsoft Office Suite: Extensive knowledge and proficiency in Word, Excel, Outlook, PowerPoint, and other relevant software.
4. Ability to Thrive in a Fast-Paced Environment: Capable of working in a dynamic, cross-functional setting with the ability to adapt quickly to changing priorities.
5. Strong Task Management: Efficiently prioritize and manage multiple tasks to meet deadlines and achieve targets.

6. VoIP & Cyber Experience (favourable) 
- Understanding of 3CX & Teams Calling – or other PBX solutions such as Cisco Webec, Yeastar, 8x8 etc. 
- Experience with Telco services (SIP, NBN, Mobile) 
- Experience with UC hardware vendors Yealink, Snom, Fanvil, Grandstream, Poly, Lenovo.
- Experience with Cyber vendors Fortinet, Cisco, Watchguard. 

Join our team at Leader and contribute to our ongoing success as a leading IT distributor in Australia. Apply now to be a part of our dynamic and growing organization.