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Product ManagerOur mission is to be Earth's most customer-centric company. This is what unites Amazonians across teams and geographies as we are all striving to delight our customers and make their lives easier, one innovative product, service, and idea at a time.
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The scope and scale of our mission drives us to seek diverse perspectives, be resourceful, and navigate through ambiguity. Inventing and delivering things that were never thought possible isn't easy, but we embrace this challenge every day.
About the roleDESCRIPTION
External Fulfilment (EF) team is seeking highly motivated Product Manager for launching and expanding EF fulfilment in Australia. The successful candidate will be responsible for supporting new EF program launches and expansion of the program. This will be a diverse and highly visible role requiring a strong aptitude for building partnerships with and influencing a wide range of stakeholders at every level of the business.
You will establish yourself as a Subject Matter Expert in a fast moving, ambiguous and high-pressure environment, relentlessly advocating for our sellers with partners who have multiple competing priorities.
Interfacing with the Tech, Retail, Supply Chain, Transportation and Operations team, you will contribute to the development of customer-centric fulfillment.
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Our team operates out of our fabulous CBD office conveniently located near many transportation.
Amazon offers employees a competitive remuneration package, including participation in the company stock plan as applicable. We also look after our people with benefits, such as subsidized private health insurance, superannuation and paid parental leave options, amongst others.
Key job responsibilities
- Contribute and lead expansion projects within the Australia External Fulfillment to support business and selection growth
- Scope, develop and implement end to end technical/business solutions for new EF nodes
- Own the performance of the EF nodes and responsible for success of sellers on boarded in EF programs.
- Contribute to process improvements and cost optimization initiatives in collaboration with internal and external stakeholders
- Prioritize projects and software feature requests, evaluate and set stakeholder expectations
- Ensure for each integration that requirements and resources both internal / external are available to deliver success
- Develop and maintain strong communication processes to ensure smooth and efficient flow of accurate information across various Amazon’s teams
- Support and manage critical relations with external partners from the initial phase of the project to its execution and train them to the required Amazon processes
- Possesses combination of practical and intellectual skills and an ability to shift, and adapt to different tasks that vary between complex analyses and hands-on project and operations management
- Strong focus on quantitative data working with large datasets and able to use the appropriate software for this scale
- Willingness to travel to EF sites
We are open to hiring candidates to work out of one of the following locations:
Sydney, NSW, AUS BASIC QUALIFICATIONS
- 5+ years of product management experience
- Experience leading cross-functional teams to deliver projects on tight deadlines
- Experience in product, program, or project management in leading cross-functional teams in delivery of major new products or services
PREFERRED QUALIFICATIONS
- Knowledge of SQL and VBA at an advanced level
- Experience building and analyzing cost/benefit scenarios and business cases and communicating results throughout the organization
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Problem Identification
Identify the problems and needs of key stakeholders to guide data analysis
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Hypothesis Development
Conduct research and analysis to identify opportunities and develop hypotheses for product growth
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Execution and Project Management
Plan and deliver project plans by managing people, resources, budget, and timelines, to support the organization’s goals
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Collaboration
Works with others by being open, clear in communication and listening to achieve goals
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Prioritization
Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions
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Numerical problem solving
Works with numerical information and performs mathematical calculations to solve problems
