AddressAbout Vanguard
Vanguard Australia has been helping investors achieve their long-term financial goals for over 20 years. Serving institutional and individual clients, and financial advisers, we offer investment solutions that are low-cost, diversified and robust through time.
With more than AUD $7 trillion in assets under management Vanguard is one of the world’s largest global investment management companies. In Australia we partner with institutional clients, financial advisers and individual investors to offer low-cost investment solutions. Our comprehensive range of managed funds, exchange traded funds (ETFs) and tailored investment solutions are built to support long-term investment success for our clients.
At Vanguard Investments Australia (VIA) we have a focus on increasing our efforts to serve Australian investors directly. As part of that journey we are working on an expansion of our offering to include superannuation. Australia has one of the best retirement systems in the world and we want to help make it better for all Australians. With significant global and local expertise in the retirement space, coupled with our disciplined, low-cost approach to investing we are committed to helping more Australians reach their retirement goals.
Duties & Responsibilities
1. Defines business solutions via documenting and inspecting business process models, process flows and service/operating models. Identifies challenges in current state business processes and provides input into potential future state solutions.
2. Analyzes business and user needs and captures, documents, and validates business requirements (capabilities) for business and technology initiatives.
3. Facilitates prioritization and execution of technology enhancements and maintenance activities with business and IT project managers.
4. Assists product managers and project managers to plan, schedule and coordinate business activities and deliver business technology projects. Facilitates meetings and presentations with project clients, management team, and/or department, as needed.
5. Partners with project manager to define, plan, coordinate, and implement project plans for larger technology initiatives.
6. Reviews and inspects business test strategies and plans to ensure quality and coverage. Serves as liaison between the business and IT to validate test results and address communication and prioritization of test issues.
7. Identifies business production post-certification test scenarios and assist with production verification.
8. Participates in post implementation reviews as required. Assists with post project production support and ensure issue/defect resolution.
9. Participates in special projects and performs other duties as assigned.
Qualifications
- Undergraduate degree (preferably in accounting, finance, economics, or related field). Graduate degrees (MBA, Masters, etc.) highly regarded.
- Minimum of seven years business experience, with business analysis experience highly regarded.
- Working knowledge and understanding of the investment management lifecycle and securities markets and practices.
- Strong experience in business requirements definition and process mapping skills.
- Certifications in Project Management, Six Sigma, Lean, CFA are highly regarded. Strong working knowledge in process re-engineering, quality management framework required.
- Strong foundation of investment knowledge including an understanding of capital markets, market indices, and various securities (equity, fixed income and derivatives).
- Ability to handle multiple, complex projects with attention to detail while meeting deadlines. Proven self -starter with ability to work independently and within teams.
- Proven ability to analyze issues quickly and independently and take appropriate action under tight time constraints. Detail oriented with a high level of energy. Excellent verbal, written and interpersonal communication skills.
- Experience with Microsoft Excel and Office.
- Excellent analytical, problem solving and organizational skills. Demonstrated quantitative and analytical skills. Proven ability to interact and build effective working relationships with peers and senior management.
- Demonstrated ability to function in a fast paced, ambiguous working environment with multiple and diverse responsibilities.
Inclusion Statement
Vanguard’s continued commitment to diversity and inclusion is firmly rooted in our culture. Every decision we make to best serve our clients, crew (internally employees are referred to as crew), and communities is guided by one simple statement: “Do the right thing.”
We believe that a critical aspect of doing the right thing requires building diverse, inclusive, and highly effective teams of individuals who are as unique as the clients they serve. We empower our crew to contribute their distinct strengths to achieving Vanguard’s core purpose through our values.
When all crew members feel valued and included, our ability to collaborate and innovate is amplified, and we are united in delivering on Vanguard’s core purpose.
Our core purpose: To take a stand for all investors, to treat them fairly, and to give them the best chance for investment success.
Future of Work
During the pandemic, we transitioned to a work from home model for the majority of our crew and we continue to interview, hire, and on-board future crew remotely.
As we have developed the path forward, we have taken a thoughtful approach that both maximizes the advantages of working remotely and the many benefits of coming together and collaborating in a shared workspace. We believe that in-person interactions among our crew are important for preserving our unique culture and advantageous for the personal development of our crew.
When our Crew return to the office, many will work in our hybrid model. A smaller proportion of our crew will operate in the Work from Home work model (for example, field sales crew); or in the Work from Office model (for example, portfolio managers).
The working model that your role falls into will be communicated to you in the interview process – please do ask if you are unsure. We encourage you to make the decision regarding your job interview and offer knowing which model your role will fall into. We will test and learn as our ways of working evolve and will continue to evaluate working models along the way.
