Product Support Analyst

About the role

We are now inviting expressions of interest for a graduate position available within our Warehouse Operations team. This newly created role will report to the Warehouse Operations Manager and sits within a team that is responsible for managing the effective and efficient Warehouse Operations withing the Newcastle Distribution Centre, including receipt of goods, despatch, stocktake and returns. The warehouse staff over 100 team members and pick 170,000 lines per month for internal workshops and external customers. With this unique experience, you can see the direct outcomes of initiatives that you put in place, in a real-world environment. Our graduate jobs give practical experience into the conception, development, and implementation of projects throughout the company while aiming to attract and retain dedicated and talented people by providing them with the skills and knowledge needed to excel in leadership and speciality roles within our expanding business.

This position will be offered on a full-time basis, working 40 hours per week; however, if you are nearing the end of your degree but are unable to commit to full-time employment right now, we highly urge you to apply. Flexible work arrangements to help you finish your studies will be looked at on a case-by-case basis. In your expression of interest, please include your expected completion date for your studies.

The position will be situated in our Tomago Branch.

Key Responsibilities

• Assisting with the scoping, development, coordination, and completion of projects across the Distribution Centre and in collaboration with other business units
• Analysis of data and current processes to identify areas for improvement
• Drive initiatives for continuous improvement
• Assist with collating collateral information for internal meetings
• Support the development and implementation of initiatives

Skills & Experience

• Nearing completion or having completed a bachelor's degree in business, supply chain, commerce, engineering, or similar disciplines
• Understanding of the MS Office Suite and the ability to pick up systems quickly
• Excellent analytical, strong data-gathering and problem solving/decision making skills.
• Ability to build and maintain successful working relationships with internal and external customers
• Excellent written, verbal, and interpersonal communication skills
• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment

Benefits

• Competitive salary and benefits scheme
• Further training and development opportunities
• Company funded income protection
• Flexible work arrangements
• Purchased leave
• Employment Assistance Program (EAP)
• Discounted private health plan
• Fitness passport
• On-boarding and welcome day at our head office in Tomago
• 12 Weeks paid parental leave

Apply Now

If you believe you have the skills and passion to succeed in this role, please submit your cover letter and resume for consideration via the link.