Product Support And Sales Manager

Position Overview

Responsible for promoting and selling Terex Jaques aftermarket parts and maintenance services to achieve performance targets to broaden the Terex MPS customer base in QLD and NT. This role provides a high level of technical insight and Product Support. 

Skills and Qualifications

• Hands on operational experience in large equipment sales, maintenance and Product Support.
• Experience within the mineral crushing and screening industry preferable.
• Ability to accurately prepare budget, forecasts, sales quotes and contracts.
• Demonstrated ability to build strong relationships within internal and external customers.
• Sound negotiation skills and ability to lead commercial negotiations.
• Computer literate in MS Suite (Excel, Word, Powerpoint, Outlook) and experience with Oracle TCX CRM would be well regarded.

Responsibilities

• Actively sell and promote aftermarket parts and maintenance services to achieve performance sales targets. While pursuing aftermarket sales, also seek opportunities for sale of new machines
• Develop a solid working relationship with customers to understanding their business, identify opportunities for future sales and ways MPS can add value to their business.
• Set-up and maintain effective customer call plans in consultation with Manager.
• Assist prospective customers with the preparation of technical specifications and strive to have Terex nominated as the preferred supplier.
• Identify training needs for ongoing customer service Support and provide customers with technical support.
• Follow sound commercial practices in all negotiations with customers and potential customers.

Benefits

• Extra 1.5% company contribution to superannuation
• Uniform provided
• Phone, Laptop etc. all provided 
• Fully maintained company car 
• Employee Assistance Program
• Flexible Working Policy

About Us:
Terex is a global manufacturer of materials processing machinery and aerial work platforms. We design, build and support products used in construction, maintenance, manufacturing, energy, recycling, minerals and materials management applications. Certain Terex products and solutions enable customers to reduce their environmental impact including electric and hybrid offerings that deliver quiet and emission-free performance, products that support renewable energy, and products that aid in the recovery of useful materials from various types of waste. 

Our products are manufactured in North America, Europe, Australia and Asia and sold worldwide. We engage with customers through all stages of the product life cycle, from initial specification and financing to parts and service support.

Offering opportunities for continuous improvement through courses and training, Terex provides team members with a rewarding career and the opportunity to make an impact. Women@Terex provides a supportive network for Terex women in their jobs and careers.

We value diversity, equity and inclusion, safety, integrity, respect, servant leadership, courage, citizenship, and continuous improvement.

It’s an exciting time to be part of the expanding manufacturing sector – come join us!
 

It is the policy of the company to attract and retain the best qualified employees. We are committed to providing employment opportunities to the most qualified internal or external candidate based on work-related factors and without regard to non-work-related factors including race, colour, religion, national origin, gender, sexual orientation, gender identity, age, disability, or veteran status.