Address
Form of workAbout the role
The Program Coordinator acts as conduit, orchestrator, and key point of support for the Integration Delivery Team in achieving the planning and execution of goals relating to the integration of processes, technology, and people between Heritage and People's Choice (HPC) banks.
This role is responsible for building and fostering productive and value-producing relationships with business units and the cross-functional program delivery teams. This includes responsibilities and accountabilities for supporting, coordinating and facilitating the completion of activities across all integration programs of work enabling and facilitating a cohesive and collaborative work dynamic.
Snapshot of responsibilities include:
- Act as the key point of support and co-ordination between the Integration Delivery Team, business units and program delivery teams.
- Facilitate high level enterprise and strategic analysis to ensure programs are set up for success, objectives are achievable, and benefits can be realised.
- Conduct workshops and undertake in-depth analysis and modelling to develop insights, conclusions, and recommendations to support key decision makers.
- Develop constructive and collaborative relationships with staff at every level.
- Provide input into resource capacity vs. demand vs. capability forecasting and planning
- Support and assist the Integration Delivery Team in leading the execution of the Integration Roadmap
- Provide support to projects to address capability gaps and provide input/advice on best practice, techniques and frameworks to ensure successful execution and delivery of business outcomes.
- Coordination, data collation and preparation of papers/submissions for provision to governance committees and meetings including collation and publication of papers, minute records management.
- Ensure all program artefacts are maintained and available as/when required.
About you
The successful candidate will demonstrate the following:
- Demonstrated knowledge and skills in project management techniques, tools and methodologies covering all phases of project life cycle.
- Demonstrated, previous experience in project management.
- Experience in delivery of complex, cross-functional organisation change programs.
- Demonstrated experience in managing a broad internal and external stakeholder group and business owners.
- Demonstrated experience in resource forecast and planning, and engagement/onboarding.
- Previous banking and finance experience is highly desirable but not essential.
Qualifications and Memberships
- A project management certification (Prince 2, PMP, PMBok, Agile) is desirable but not mandatory.
Who are we?
It's an exciting time to join our organisation! On 1 March 2023, two of Australia's most successful member-owned banking organisations merged, to form Heritage and People's Choice - Australia's leading mutual banking organisation and a genuine, member-owned alternative to the major banks.
We exist to create a better future for our members and the communities in which they live.
We are 100% member owned, with approximately 720,000 members and 1,900 employees. We have dual head offices in Adelaide and Toowoomba, and 95 branches across South Australia, Victoria, New South Wales, Queensland and the Northern Territory, trading under two brands, Heritage Bank and People's Choice.
When you come to work at Heritage and People's Choice, you'll be joining a team of inclusive, friendly, and motivated employees who value making a difference every day for our members, community, and the planet. We are committed to creating an outstanding working environment where you feel supported, can continue to develop and are proud advocates of our members and our business.
Benefits of working for us
We believe the little extras can make a big difference in supporting your success. That's why we offer great incentives and benefits including:
- Paid parental leave and special leave provisions
- Flexibility and hybrid working arrangements
- Employee banking benefits and discounted insurances
- Work from anywhere philosophy with the flexibility to work from home or in the office
- Career development opportunities, and ongoing training, coaching and support
- A dedicated Employee Assistance Program for you and your family to access in times of need
- Paid volunteering days and access to a diverse range of community and charitable initiatives
If this sounds like you, then this is the next step in your career. Click 'Apply' now and submit your application, including a cover letter and current resume by 26 January 2024.
We are committed to diversity and inclusion and support candidate requests for adjustments to accommodate disability, illness or injury, to enable everyone to equitably participate in our selection process.
