Project Lead- Ict

Overview

Orbitel Technologies is a successful and growing MSP that helps small, medium and enterprise businesses at every stage of their IT journey. We’ve been around for 20 years and have great relationships with our new and long-term clients, this is because we prioritise the customer experience above all else.

This role will suit a positive, flexible and results driven individual who takes ownership of tasks through to completion and enjoys working in a fast paced and ever-changing environment. 

About You:

Do you love tech?

Do you enjoy solving problems?

Would like to take your career to the next level?

Are you sick of being a cog in a big machine?

We want you to join us!

Some of your key attributes include:

You take pride in your work and how you conduct yourself.

You have excellent communication skills.

You are experienced in troubleshooting and investigating the root cause of an issue and take the necessary steps to prevent it occurring again.

You have the desire to bring innovation to the solution process, thinking creatively and critically to ensure the best possible outcomes.

You are knowledgeable, while still willing to learn and adapt quickly.

You love working in a small, collaborative team that enjoys having fun.

About the Role:

As Project Lead, your role will entail overseeing and implementing projects related to server infrastructure, networking, cyber security and ensuring effective communication with clients throughout the project lifecycle. 

Key tasks and responsibilities:

• Take on projects that are pre-scoped and see them through to completion.
• Coordinate with relevant stakeholders to ensure seamless project execution.
• Work within timelines, resource allocation and budget estimates.
• Identify potential risks and devise strategies to mitigate.
• Select appropriate hardware, software and networking components when required.
• Be involved in the configuration, installation and testing of IT systems and infrastructure.
• Create thorough documentation during projects to assist Support Team after handover.
• Cooperate and communicate effectively with the support desk to ensure a seamless internal handover upon project completion. 
• Provide clear and informative external handover and user training where required.
• Identify potential project opportunities across our existing client base.
• Opportunity to undertake internal improvement projects. 
• Play a critical role in analysing project requirements, developing strategic plans, and executing project deliverables within established timelines and budgets.
• Facilitating a friendly workplace where ideas are heard, and knowledge is shared.

The ideal candidate will possess strong technical expertise along with excellent communication skills and the ability to collaborate effectively with both internal teams and external clients.

If you are passionate about driving innovation, optimising processes, and delivering exceptional results in a dynamic environment, we encourage you to apply for the position of Project Lead and be a key contributor to our organisation's success.

Required experience and skills

• Proven experience in managing the end-to-end delivery of concurrent complex IT projects, including planning, scheduling, and resource management
• Proven experience migrating business systems to the Microsoft 365/Azure ecosystem
• Previous experience in an MSP project delivery role is essential (min. 2 years)
• Microsoft 365 ecosystem (setup of new tenants, migration projects, etc)
• Microsoft Azure infrastructure (design and deployment)
• Microsoft Endpoint Manager/Autopilot (design and deployment)
• Windows Server (design and deployment)
• High-level understanding of Networking Technologies (DHCP/DNS/LAN/VLAN/WLAN/WAN)
• Experience/interest in Phone system technologies including 3CX, SIP and VOIP
• Strong documentation skills
• Ability to communicate technical and non-technical concepts to a wide range of stakeholders
• Ability to build team culture focused on a successful delivery

Highly Desirable

Experience/interest in cyber security / Essential Eight

Relevant industry certifications

Perks

Generous incentives for new business and reaching team goals

Competitive salary with potential to grow

Anniversary bonus

An easy-going environment and culture (we all enjoy what we do)

Day off for your Birthday and regular staff functions

A proactive approach to ongoing training to help you develop life-long skills

Wellness allowance

Fuel card

Uniform provided

Laptop provided

How to Apply:

To apply, please send us your CV and Cover Letter outlining why you would be the perfect fit for this role **@orbitel.com.au. Successful candidates will be contacted and invited for a face-to-face interview.

You must have the right to live and work in Australia to apply for this position.