Project Manager - Itcsm

Project Manager - ITCSM

Open To: Holders of Baseline
Location: Sydney, Melbourne, Canberra, Brisbane, Adelaide, Perth, (Onsite or Remote)
The Project Manager will deliver projects ensuring their completion in consultation with key stakeholders, on time, within budget and to the required quality and organisational standards. In-scope projects include the implementation of small to medium SAAS products such as service management platforms and legal practice management software.
Key Accountabilities

• Develop and document compelling business cases, project initiation documents and stage plans to secure resources and funding for projects. This includes linking strategy to the outcome and assisting Project Sponsors and Business Owners in defining and driving business outcomes.
• Develop and document compelling business cases, project initiation documents and stage plans to secure resources and funding for projects. This includes linking strategy to the outcome and assisting Project Sponsors and Business Owners in defining and driving business outcomes.
• Use strong interpersonal and people management skills to instil a strong vision for the project, with the ability to influence and mentor others.
• Lead and manage projects to achieve objectives and benefits realisation in a timely and efficient manner.
• Manage numerous supplier relationships to deliver required technical products.
• Liaise with stakeholders, business representatives and vendors on project activities and actively manage stakeholder expectations and agreed objectives.
• Develop, maintain and store (in accordance with the agency's records management policies) high-quality project documentation to ensure effective communication of project goals, scope and deliverables.
• identify, evaluate and manage risks, issues, dependencies and constraints through practical mitigation strategies to support successful project delivery.
• Manage project scope schedule and budget (including project resources) and escalate any issues with the relevant project boards.
• Support change management activities required for the realisation of project benefits.

Skills and Capabilities

• Demonstrates commitment to explore, learn and adopt new technologies and ways of working, to achieve better business outcomes. Displays a growth mindset.
• Communicates clearly in plain English, without using jargon. Demonstrates and ability to convey a message succinctly and with empathy, regardless of the medium (written, verbal, digital). Understands the target audience, and tailors’ message in a way that appeals to them.
• Acts with honesty, integrity and respect in dealings with others. Is willing and able to understand others’ perspectives. Sets and manages expectations to achieve positive outcomes.
• Keeps people at the centre of thinking, decisions and actions, including internal systems and processes. Demonstrates empathy, and curiosity and listens deeply to understand a person’s context, challenges and needs. Keep one’s word and follow through on promises or commitments made.
• Has a macro view and looks beyond the boundaries of own responsibilities to the team, industry and the broader community. Represents and advocates the agency’s position in a professional and specialist context. Keeps the end user in mind to shape program outcomes to meet needs.
• Research identifies and integrates relevant evidence towards finding solutions to the problem. Provides unbiased, comprehensive and accurate advice to others. Uses past experience and organisational/environmental awareness to analyse what information is important and how it should be used in the decision-making process.
• Demonstrates proactivity, emotional intelligence and self-direction in the face of uncertainty, change or new situations. Chooses a course of action or decision without having the total picture

Qualifications, accreditations and experience

• Project Management Qualifications and Experience
• Experience working within P3M frameworks highly regarded