Company

Nsw Department Of Customer ServiceSee more

addressAddressGosford, NSW
type Form of workFull time
salary Salary$106025 - $117363 p.a. + super + annual leave load
CategoryFacilities

Job description

Project Officer
SafeWork NSW, Department of Customer Service
The SafeWork NSW Dangerous Goods and Explosives team are seeking applications for Project Officer for an Ongoing role.
About the team
The Dangerous Goods and Explosives Team (DG&E) sits within the Chemicals, Explosives and Safety Auditing Directorate of SafeWork NSW and primarily oversees the explosive licensing regime in NSW by undertaking assessments and verification of Explosives licences and storage facilities. The team is also responsible for Manifest Quantity Workplaces (MQW) that store hazardous chemicals under the WHS legislation. It provides technical expertise and guidance to help improve work health and safety (WHS) compliance within the dangerous goods and explosives sectors.
The Team faces many challenges including unsafe practices, fraudulent activity, and the lack of knowledge on the part of industry about the risks and hazards when storing and handling hazardous chemicals and explosives.
The team prides itself in having a supportive and positive team culture and will ensure that support is provided for you to explore your potential.
Details are as follows:
Branch and Division: Dangerous Goods and Explosives Team - Chemicals, Explosives and Safety Auditing Directorate - SafeWork NSW
Salary: Clerk Grade 7/8 - The package includes base salary $ 106,025 - $ 117,363, plus employer's contribution to superannuation and annual leave loading
Location: Gosford or Parramatta (flexible working conditions and remote working options)
Duration: Full Time Ongoing
Applications Close: Wednesday, 1 May 2024 @ 9.59 am
Responsibilities will include:
Reporting directly to the Manager, you will have the opportunity to help innovate and explore better ways of delivering regulatory services across both the Explosives legislation and the Work Health Safety and Explosive legislation. Responsibilities include:

  • Lead business improvement projects to streamline process and procedure within the team, with a focus on supporting decision making within the team and improving customer experience.
  • Undertake reporting, monitoring and evaluation of work practices and projects to contribute to future planning and identification of emerging issues.
  • Coordinate and implement a range of projects applying project methodology principles in the delivery of the team and organisational projects.
  • Utilise data analysis to drive and inform program and strategic planning.
  • Develop and help in delivering stakeholder communication and engagement initiatives e.g. stakeholder forums.
  • Assist the team in the preparation of briefing notes, media responses and other submissions.
  • Coordinate and participate in working groups, committees, and consultation.
    Key Challenges
    The team operates in a fast paced, often complex environment. Whilst this may be challenging at times, you are well supported, and this environment provides an interesting variety of work that keeps staff interested and engaged. Main challenges include:
  • Delivering results within tight timeframes, including consultation with multiple people to achieve the desired outcomes.
  • Engaging with high profile influential external stakeholders, and managing expectations
  • Ensuring open communication with a focus on prioritising deliverables during high peak periods
  • Meeting day to day project activities while identifying risks, issues and assessing the impact of actions and / or options for resolutions to ensure risks are managed or escalated appropriately.
  • Supporting the delivery of complex programs and initiatives to realise a range of efficiencies and benefits for both the internal operations of the team and the customer.
    About you
  • Do you enjoy working in an agile environment, where you may need to be flexible with redirection onto different work as priorities emerge, or where a different project approach may be needed?
  • Are you comfortable working in a high volume, complex environment?
  • Do you have experience in reviewing and developing process and procedure approaches, in collaboration with team members?
  • Do you have a collaborative approach to delivering programs of work, including ability to work with technical staff and concepts?
  • Do you have excellent communication and project delivery skills?
    If this sounds appealing to you, we welcome your application!
    To Apply :
    Provide a cover letter (max 2 pages) and resume (max 3 pages) that details your experience and how you meet the capabilities of the role.
    Salary Grade 7/8, with the base salary for this role starting at $106,025 base plus superannuation
    Click Here to access the Role Description.
    Want to know more :
    For enquiries relating to recruitment please contact Jyostna Channamadhvuni via jyostna.channamadhvuni@customerservice.nsw.gov.au.
    Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
    Closing Date: Wednesday, 1 May 2024 @ 9.59 am
    Working at Department of Customer Service
    The Department of Customer Service (DCS) is a great place to work! Our values of accountability, trust, service, and integrity drive our initiatives and culture. We support innovative programs in areas as broad as digital government, consumer protection and major public works. We are an inclusive organisation that celebrates diversity and flexible work practices and believe our people are our greatest asset.
    Visit our Careers site to find out what it means to work for us.
    You Belong Here
    We are committed to diversity, inclusion, and new ways of working.
    We have 8 million+ reasons to care and want our employees to represent the communities that we serve.
    You can view our full diversity and inclusion statement here.
    We want you to bring your best self to this application process. If you feel you may require an adjustment during the recruitment process, please contact our Diversity, Equity and Inclusion team via jyostna.channamadhvuni@customerservice.nsw.gov.au or 02 9494 8351.
    For more information, please visit
    Information on some of the different types of disabilities
    Information on adjustments available for the recruitment process
Refer code: 2108083. Nsw Department Of Customer Service - The previous day - 2024-04-25 19:12

Nsw Department Of Customer Service

Gosford, NSW
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