Project Support Officer

Disaster Relief Australia (DRA) brings hope to communities devastated by disaster. We unite the skills and experience of military veterans, emergency responders and motivated civilians to deploy Disaster Relief Teams around Australia and the world. With our army of dedicated volunteers, we respond to disasters and deliver support to those who need it.

If you thrive in a dynamic environment and are ready to work for a growing organisation that is built to serve communities in need, apply now. 

This role is a contract role to 31 March 2026 and location to be negotiated

As our Project Support Officer, you’ll play a pivotal role in providing support to project managers and project teams in the planning, coordination and control of organisational projects within our corporate services team.

Your passion for project management will serve as a link between our project management framework and project teams, ensuring that project management standards and methodologies are consistently applied.  You will support the execution of project tasks and management of risks through effective communication with stakeholders.

By supporting our team members in applying project management practices, you will champion a culture of continuous learning and development whilst directly contributing to Disaster Relief Australia's mission

Key accountabilities

• Contribute to the development, implementation and maintenance of project frameworks, tools and processes.
• Mentor and upskill team members in project management practices and resources to foster a culture of continuous learning and development.
• Ensure compliance with project management standards and frameworks.
• Assist in the development and maintenance of project plans and schedules.
• Assist in financial management of projects, including budgeting, forecasting, and tracking of project expenditures.
• Coordinate and monitor project milestones and deliverables to support successful project execution.
• Coordinate project activities and ensure all project phases are documented.
• Prepare and present regular updates and progress reports to stakeholders.
• Manage risks and issues and develop mitigation strategies.
• Facilitate effective communication among team members and stakeholders.
• Contribute to the continuous improvement of project management processes through the collection and analysis of project data.
• Act as a project manager when necessary, overseeing the planning, execution, and delivery of projects. This includes managing resources, timelines and project budgets, ensuring that all project objectives are met.
• Perform additional duties as assigned by the Program Manager or Chief Financial Officer to support DRA’s strategic objectives.

Capabilities for the role

Prior experience within Defence will be highly regarded.

People 

• Building partnerships and working collaboratively with others to meet shared objectives 
• Showing awareness of own strengths and areas for growth, and developing and applying new skills
• Seeking feedback from colleagues and stakeholders
• Developing and delivering multimode communications that convey a clear understanding of the unique needs of different audiences 

Thought  

• Anticipating and balancing the needs of multiple stakeholders 
• Creating new and better ways for the organisation to be successful
• Making good and timely decisions that keep the organisation moving forward 
• Seeing ahead to future possibilities and translating them into breakthrough strategies 

Results 

• Planning and prioritising work to meet commitments aligned to organisational goals 
• Manoeuvring comfortably through complex policy, process and people related organisational dynamics 
• Holding oneself and others accountable for meeting commitments 
• Complete own work tasks under guidance within set budgets, timeframes and standards
• Identifying resources needed to complete allocated work tasks

Business Enablers

• Demonstrate proficiency in technology relevant to project tasks, selecting appropriate tools to enhance performance.
• Apply expertise in project management tools and methodologies to enhance project delivery.
• Making effective use of records, information and knowledge management functions and systems
• Support the implementation of systems/improvement initiatives and the roll-out of new technologies
• Demonstrating a sound understanding of technology relevant to the work and identifying and selecting the most appropriate technology for assigned tasks, to improve individual performance and effectiveness.

Why Join Us?

• Make a Difference: Your work directly contributes to our mission of providing disaster relief, offering an unparalleled sense of purpose and fulfilment.
• Innovate for Good: Use cutting-edge technology to solve real-world problems and innovate in ways that have a tangible impact on our disaster response capabilities.
• Join a Community: Be part of a dedicated team that values collaboration, innovation, and the power of technology to change lives.

How to Apply

If you're ready to use your talents to make a real difference, we want to hear from you!

Submit your application, including a resume and a cover letter detailing your relevant experience and why you're passionate about joining Disaster Relief Australia.