AddressThe Organisation
We’re a tech startup that’s reinventing the way property is transacted in Australia. We have a bucketload of passion for the work we do which means we hit well above our weight as one of Australia's fastest-growing companies. We’re looking for hard-working individuals who will bring their passion and rigour to the Doorsteps Group team to be a part of its growth and success.
Doorsteps Group is comprised of multiple businesses designed to help customers at each step of the property journey. Underpinned by our core business, OpenAgent, which provides key information to help vendors with their selling journey; along with
What’s the role like?
Working in OpenAgent, our core agent recommendations area of the business, you’ll be helping homeowners find the right real estate agents to help them sell their home. You’ll be taking the time to really get to know our customers and understand what they want. Using our technology and knowledge of the market the sales team provides expert recommendations and advice on selecting an agent and provide personal support through the sales process.
OpenAgent works with the best agents, which gets the best results for homeowners. Finding the top agents and building a real partnership with them is a big part of what makes the team so successful.
If you like the sound of this team and want to be a part of it then we would love to talk to you.
This role can be conducted remotely so work from the comfort of your home office!
Skills and Experience
- Have you bought or sold property? Tell us about it! (include your story in your cover letter or resume)
- Communication is key - you’re a natural talker and seller who is particularly good at listening and asking great questions to best understand our customers.
- Attention to detail - making detailed recommendations to customers and thorough introductions to agents.
- Being a customer hero - leaving nothing to chance and constantly searching for ways to improve the experience.
- Problem solving - Taking the time to learn about your customer with an outcome focused solution.
- Empathetic and open minded to the difficult decision and process of selling property.
- A passion for property with an appreciation for our customers' largest asset.
- A stable internet connection at home and suitable environment for working from home.
Benefits and Culture
- Work from home - we are a remote-first company with team members spread across Australia.
- Development - We don’t just coach for performance, we coach for personal growth.
- Engagement - Our sales team works hard, we work towards personal bests, not just targets.
- Creative platform - Exposure and contribution to the experimentation and growth of new products.
- Education - Opportunity to become certified in Real Estate (following completion of qualifying period)
What your first 90 days look like
- Comprehensive induction training comprising a variety of different teaching techniques, initially delivered remotely.
- Time with our most experienced team members to observe and ask lots of questions.
- Regular check-ins, coaching and feedback to get you off to the right start and give you a safe environment to practice your skills.
- Introductions to the different functions of the business and the leadership team.
- The introduction of targets and performance metrics as your knowledge and confidence grow.
We work hard but we have fun doing it. At the end of the day, achieving big things with an awesome team is what makes this journey exciting and addictive.
Who are we?
We started our journey as OpenAgent back in 2013 with the goal to improve transparency around real estate and to make it easier to find a trusted real estate agent. But, we realised the system is broken for more than just sellers, so we’ve recently widened our focus and changed our name. We’re Doorsteps, and we’re on a mission to help Australians achieve their real estate dreams and bring back the joy of homeownership.
Besides being a friendly, inclusive and flexible workplace, we’re also led by an incredibly capable and humble executive team. We’re all about bringing on really high quality people and giving them all the room in the world to do great work and grow.
We have a bucketload of passion for the work we do which means we do more with less and hit well above our weight. You’ll be joining a team made up of people at the top of their game, who work collaboratively to achieve some big goals.
We help thousands of people every month improve their experiences in real estate. We bring more information, better insight and an independent voice to the property transaction, helping people sell smarter, better and faster every day.
As the people's champion in real estate we bring passion and analytic rigour to the biggest problems in the industry. We make a lot of things happen, we make them happen fast and as a team.
We work hard but we have fun doing it. At the end of the day, achieving big things with an awesome team is what makes this journey exciting and addictive.
We work remotely, so if you’re anywhere in Australia and feel you’ve got what we’re looking for, we encourage you to apply.
