Public Area Cleaner/Houseperson

Purpose
As Public Area Cleaner/ Houseperson, you are a key player in our Housekeeping Team! You will be in constant motion, zipping around to assist in rooms and shared spaces, being everyone's go-to helper. You will feel at ease working both independently and alongside your team members and enjoy engaging with guests, helping them with any questions or requests they may have.

Primary Responsibilities

• Assist with cleaning guest rooms and Public Area spaces are required
• Prioritise and promptly fulfil guest requests, including delivering amenities, beds, cots, blankets, and pillows, and collecting items from guest rooms as needed
• Embrace the cleaning challenge, sprucing up both indoor and outdoor Public Areas (including pool, gym and shared bathrooms) to meet our high cleanliness and presentation standards
• Handle chemicals and cleaning materials with safety, respect guest privacy and security, and promptly report maintenance issues
• Provide a welcoming service to all guests, assisting with questions, concerns, and offering precise details about our property's amenities and features
• Be the eyes and ears for our maintenance and guest services teams, reporting any issues promptly, from maintenance problems, to damaged equipment and missing items

• Your communication style is warm and welcoming where guests and team members alike feel right at home around you!
• Previous experience in a similar role is a plus
• You have an eye for detail and work efficiently, managing your time well and taking pride in your tasks
• You enjoy a physical role, navigating the property may involve using internal and external staircases, open pathways and pushing heavy trollies and equipment
• You embrace collaborating with colleagues from various background
• Reliable transportation and availability to work a variety of shifts including weekends and public holidays

• ALL Heartist Membership - Take advantage of discounts on accommodation and food & beverage worldwide!
• Family & Friends Discounts - Available on a range of accommodation, services and events for those who mean the most to you
• Accor Live Limitless (ALL) Loyalty Program - Earn status & reward points on your worldwide stays
• Learn Your Way - Support your career development with access to Accor’s industry leading training platforms, Accor Academy and Typsy
• Build Your Network - With more than 300,000 Accor professionals globally sharing the same guest passion, you have the ability to grow your hospitality network worldwide
• Worldwide Opportunities - We are a world leading hotel operator! With over 400 hotels in the Pacific and more than 5,000 across 110 countries, offering limitless opportunities to grow your career

Everyone has a story and we want to learn yours. We invite you to APPLY NOW.

To view all current opportunities within Accor Apartments & Realty, visit: https://dayforcehcm.com/CandidatePortal/en-AU/accorpacific

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