Public Programs Officer

Employment Type: Ongoing
Classification: Parliamentary Service Level 5
Closing Date: 11:30pm AEDT, 19 February 2024
Contact: Shannon Cook, 02 6277 5659, shannon.cook@aph.gov.au
The Opportunity
The Department of Parliamentary Services (DPS) is seeking a Public Programs Officer to support the Cultural Strategy and Experience (CS&E) team in the successful delivery of Public Programs and events to enhance Parliament’s status as an iconic building and location of national significance. The CS&E team is part of the Parliamentary Engagement Branch (PEB) which develops and delivers engaging experiences for parliamentarians, building occupants, visitors, and schools. By forging strong, enduring industry partnerships and respectful internal collaborations, we support the efficient and effective operation of Parliament House to ensure that the public can experience the heart of Australian democracy. Our branch is committed to being a sustainable, efficient, and engaged team that embraces innovation and change to deliver exceptional client focus. The Public Programs Officer will support the CS&E team in the administration, coordination and delivery of Public Programs. The role will support the team to deliver onsite logistical, technical and event support, and contribute to the improvement of administrative systems and processes. The Public Programs Officer works to the Assistant Director, Cultural Strategy and Experience.
Who we are looking for
The successful candidate will provide administrative and operational support to a high performing team involved in the delivery of events and Public Programs. You will bring organisational and administrative skills, the ability to stay calm under pressure and an understanding of the importance of positive stakeholder relationships. You will show commitment to learning and self-development.
Job Specific Requirements:
Be available to work occasional weekends and after hours in the delivery of events and programs.
Undertake light lifting duties for event set up/pack down, walk and stand on a variety of surfaces.
obtain and maintain a Working with Vulnerable People registration.
The successful applicant will be required to obtain and maintain a Baseline Vetting (Protected/Restricted) security clearance.
At DPS, we acknowledge the value diversity brings. We are committed to building a diverse and inclusive workplace that ensures all our people can contribute to our shared purpose. We welcome applications from Aboriginal and Torres Strait Islander people, mature age people, people from diverse backgrounds and people with disability.
Duty Statement
Classification: Parliamentary Service Level 5 Branch: Parliamentary Engagement Branch Section: Cultural Strategy and Experience Immediate supervisor: Assistant Director, Cultural Strategy and Experience
Under limited/general direction undertake duties in accordance with the agreed standards for the Parliamentary Service Level 5 classification. The duties will include, but are not limited to, the following:
1. Support the CS&E team in delivering Public Programs including events, ceremonies, workshops and specialist tours. This includes event administration, coordination, event set up and pack down, and accurate post event record keeping.
2. Create, update, and maintain event planning and operational documentation within agreed timeframes with attention to detail.
3. Create and monitor event booking sites, track RSVPs, respond to queries and produce attendance lists.
4. As part of a commitment to continuous improvement, coordinate event surveys, basic data reporting and process evaluation reports.
5. Under supervision, coordinate small scale activities such as performances and workshops.
6. Collaborate respectfully and productively with diverse external and internal stakeholders including security, property services, visitor engagement and catering teams.
7. Take responsibility for short-term tasks of the work area and contribute to broader strategic planning for longer-term initiatives of the section.
8. Other general administrative duties, including monitoring of section email inbox, as directed and related to these activities.
Employees of DPS are required to be able, and to be seen to be able, to provide professional advice and services to all Senators and Members without favour or prejudice.
How to apply
Please upload a one page pitch (750 words maximum) describing how your skills and experience would contribute to the role and work of the department.
Your pitch is an opportunity to tell us why you want to work at DPS, why you are interested in the role and what you can offer in the role. Frame your pitch around the role description and relevant ILS Profile. Make sure to use relevant examples and accomplishments that demonstrate your ability to perform the role.
Our purpose and values
We proudly provide innovative, unified, and client-focused services to the Australian Parliament and parliamentarians. We are a values driven department, placing our values at the heart of everything we do; from our service offerings and decision making to our interactions with stakeholders and each other.
Our people are employed in a broad and unique range of professional, customer service and trade-based roles, all joined by a shared purpose: to make an enduring contribution to Australia’s parliamentary democracy. We have an inclusive workplace that reflects the diversity of the community we serve. While we come from all walks of life, we share a commitment to care for and protect our iconic workplace.
Every year, almost one million people visit Australian Parliament House to experience the parliamentary process, the building’s architecture, nationally significant art collections, events, tours, and food and dining experiences – all made possible by our people, who are active participants in an environment where no two days are the same.
What we can offer
Join our community based on innovative, unified, and client-focused services, where your skills and development will be nurtured. You will also enjoy:
access to flexible work arrangements
ongoing opportunities to learn and develop new capabilities
a competitive remuneration package
free secure underground parking
free gym membership and access to recreational facilities
on-site childcare, banking services, post office, value-for-money dining options and more.
Salary
Currently, the salary range for this position is $82,824 - $88,858 per annum.
Conditions of Employment
Employment opportunities at Department of Parliamentary Services are subject to a range of conditions prescribed in the Parliamentary Service Act 1999 which include:
Australian citizenship – to be eligible for employment with DPS, applicants must be an Australian Citizen.
Security clearance and character clearance – the preferred applicant will be required to obtain and maintain a security clearance at the level specified, as well as complete and be deemed suitable through a Nationally Coordinated Criminal History Check.
Health assessment – a pre-employment health assessment will be required where there are physical or medical requirements for the role.