AddressWe are a national Australian owned Pump and services company, with our NSW office moving to Castle Hill shortly.
We have experienced significant growth and are looking for person to perform a customer service/ internal sales role combining quoting and pricing and supporting customer enquiries.
We ideally need a person who has come from a plumbing or pumping background understands the basics of pump / pipeline functions and have the mechanical ability to learn more about pumps from on the job mentoring and training.
This is a full-time position doing support from the office. There is no WFH
The role involves
- Email and phone sales enquiries,
- Pricing and availability for customers
- Helping with project products into clients
- Promoting service and products
- Product support and training
- General order administration
You will use our ERP system to determine pricing on products, product availability and prepare quotes and proposals for customers. You may also liaise with our sales engineers to help ensure that the right products are specified.
Ideally you will have come from a plumbing, pumping or civil trade background but some mechanical ability and some knowledge of pumps or flow control would be an advantage.
You will be required to develop some technical knowledge on the job so you can perform quotes quickly, provide support to customers and train end users on our products.
The role would suit someone who:
- Is confident dealing with customers over the phone or by email
- Has good communication skills
- Understands how to source product pricing from ERP systems and catalogues
- Has a technical / mechanical aptitude
- Wants to work in a team environment
- Is good at building long term relationships
- Has a strong desire to provide excellent service and follow up
The role may suit someone who has done trade counter sales, internal sales or may have just graduated from mech engineering and wants a role to start their career.
So if this sounds like you and you want to work in Castle Hill, apply now.
