Qa Tester - Linga

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a QA Tester within PNC's Linga organization, you will be based in Toronto, Ontario. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis. Some responsibilities may be performed remotely, at the manager’s discretion.

As a QA Tester, your job duties will include:
-Reviewing and analyzing system specifications
-Collaboration with QA Engineers to develop effective strategies and test plans
-Executing test cases (manual or automated) and analyze results
-Evaluating product code according to specifications
-Creating logs to document testing phases and defects
-Reporting bugs and errors to development teams
-Helping to troubleshoot issues
-Conducting post-release/ post-implementation testing
-Working with cross-functional teams to ensure quality throughout the software development lifecycle
-Documenting results; offer observations or improvements after analysis of test results and overall product quality

Due to the nature of this position, we are seeking candidates who have past QA testing experience.

This position will reside in Canada and PNC will not assist with relocation or sponsorship of non-local candidates.

Job Description

• Supports the development of functional requirements including testing, training and the implementation of applications.
• Participates in the review, analysis and documentation of business systems and user needs .
• Supports the collection, documentation and maintenance of functional requirements and modeling .
• Participates in the planning, execution and documentation of functional testing results .
• Assists in the development and delivery of training sessions and demos for end users .

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

CompetenciesApplication Testing – Knowledge of application testing and ability to design, plan and execute application testing strategies and tactics to ensure software quality throughout all stages of application development.Business Assessment – Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications.IT Environment – Knowledge of an organization's IT purposes, activities and standards; ability to create an effective IT environment for business operations.IT Project Management – Knowledge of and the ability to plan, organize, monitor and control IT projects ensuring the utilization of technical resources to better achieve project objectives.Problem Management – Knowledge of the processes involved in problem control, error control and the production of management information; the ability to identify the root cause of problems in a timely and accurate manner and bring them to a successful resolution.Requirements Analysis – Knowledge of methods and techniques to elicit, analyze and record required business functionality and non-functionality requirements; ability to analyze these requirements to ensure the success of a system or software development project.System Testing – Knowledge of and the ability to design, plan and execute system testing strategies and tactics to ensure the quality of software at all stages of the system life cycle.Technical Writing/Documentation – Knowledge of the technical language and writing approach, and the ability to write paper-based and on-line technical reference documentation (guidelines, standards, procedures, processes, applications, etc.)Work Experience
Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 4+ years of related business or functional experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationAssociates

Additional Job Description

Benefits

Disability Accommodations Statement:

At PNC we foster an inclusive and accessible workplace.  We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.