Address- Flexible location: Greater Melbourne / Gippsland
Reporting to the Quality Safeguarding and Practice Excellence Manager, the position of Quality, Safeguarding, and Practice Partner at Aruma provides extensive support to the management teams of both adults and children's services. The primary goal is to support operational managers and teams to strive for great practice, effectively manage risks and fulfil quality management objectives. In this role, you will play a crucial part in progressing organisational practice uplift initiatives in line with evidence-based practice, ethical considerations, and regulatory compliance.
Your main emphasis will be on shaping an ongoing process of learning and practice development and fostering continual improvement at a service and organisational level. These enhancements will be deeply integrated into policies, procedures, and practical implementations.
A day in the life of a Quality, Safeguarding and Practice Partner…
- Coordinate and deliver practice development initiatives in evidence-based practices (e.g., PCAS, Positive Behaviour Support).
- Support managers to implement Aruma's Practice Leadership Framework.
- Advise Support Managers on integrating quality assurance and risk management into service delivery.
- Provide practical advice to ensure compliance with legislation, standards, and policies.
- Develop tools for staff to deliver rights-based support and achieve person-centred outcomes.
- Lead outcomes-focused approaches to enhance the lives of customers, children, and young people.
- Collaborate with Learning and Development and Therapeutic Supports Services for staff training in evidence-based practices.
- Engage with Regional and Support Managers to enhance practice excellence and maintain a person-centred focus.
- Support the reduction and elimination of restrictive practices.
- Focus on supporting customer rights, autonomy, and choice, coaching staff in these principles.
- Assist in implementing Aruma's Quality and Safeguarding Framework.
- Monitor and review systems and practices to identify improvement opportunities.
- Provide reports on internal and external monitoring outcomes to Operations Management.
- Identify skills gaps related to NDIS Practice Standards and work with managers to address them.
- Monitor internal control procedures for compliance with statutory and organisational requirements.
- Review and update practice processes to maintain standards and implement changes.
What you need to be successful in this role...
- Experienced in service delivery, quality management, governance, risk, and safeguarding in the community services sector.
- Advanced understanding of issues affecting people with disability and delivering high-quality support services.
- Understanding of the NDIS, its Quality & Safeguards Practice Standards, and funding processes.
- Knowledge of National Child Safe Principles and relevant state standards.
- Knowledge of the Royal Commission report findings and recommendations.
- Experience in developing and implementing business plans and strategies in large, complex organisations.
- Ability to influence and collaborate with peers, employees, external organizations, funding bodies, and government agencies.
- Understanding of statutory and regulatory frameworks relevant to Aruma.
- Proficient in MS Word, MS Excel, PowerPoint, SharePoint, Office 365, with the ability to learn new systems.
Benefits of working with Aruma!
- Salary Packaging: Access to NFP salary packaging up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free.
- Fitness Passport: Access to subsidised Gym membership
- Employee Assistance Program: Free confidential service including Money Assist, Legal Assist, Family Assist and Nutrition/Lifestyle Assist.
- Training: Opportunity for accredited training through our RTO
- Discounted Health Insurance: Access to a range of discounted health and wellness services through Bupa.
- Recognition & Rewards: Recognition for your hard work through BRAVE Reviews and our annual BRAVE Awards night
- Job Satisfaction: Through making a real difference in peoples' lives within a values-driven organisation.
Culture
People love to work at Aruma because they get the satisfaction of knowing they are Supporting people to live a great life, the life they want, the way they choose. Aruma is also BRAVE. That's what makes us a trailblazer, being part of our team means you need to meet our BRAVE behaviours (Bold, Respectful, Authentic, Value Teamwork, Excellent) Find out more at www.aruma.com.au
Diversity & Inclusion
Aruma is a Child Safe Organisation and an Equal Employment Opportunity (EEO) Employer. To this end, we invite applicants to answer optional questions around Diversity and Inclusion as part of the recruitment process. The information provided will be treated in strictest confidence in accordance with Aruma's Privacy Policy.
