Reception / Data Entry Operator

LAUNCESTON PATHOLOGY

Status:                            Casual

Department:                   Data Entry 

Role Summary:              

• To provide exceptional customer service, both face to face and via the telephone.
• To enter request form data into our Laboratory Information System efficiently and accurately.

About The Role:

1. Data entry of pathology request forms using laboratory application software
2. Answering phone enquiries, emails and in person enquiries
3. Provision of results to clients and medical practitioners
4. Handling accounts, appointment bookings and general reception tasks
5. Courier services with report delivery and sample pickup as required
6. This position will be expected to provide coverage as required Monday - Friday between the hours of 0700 and 2030 and Saturday's between 0700 - 1330.
7. Other administrative tasks

Selection Criteria:

1. Previous DATA ENTRY experience and competence with a range of computer application programs
2. Previous experience with or a sound knowledge of medical terminology - medical reception experience will be considered an advantage
3. A keen eye for detail and exceptional accuracy in data transfer operations
4. Well-developed general administrative skills 
5. Exceptional interpersonal and communication skills, both written and verbal
6. The ability to work cooperatively in a team environment as well as autonomously when required
7. An understanding of and commitment to privacy and confidentiality requirements within a medical setting 
8. A current Australian drivers licence
9. Great availability to cover a variety of shifts Monday - Saturday.

Further Information:        

Please contact Moira McNeair, at Moira.McNeair@dspl.com.au

To Apply:                             

Submit your application, inclusive of a cover letter addressing the above criteria (1-9) and a copy of your current CV via the Seek portal.

Applications Close:           Sunday 14th April 2024