AddressAbout Us :
Jacob Group of Companies is a proud, locally owned family business operating in the region for over 90 years. Our core strengths are focused on family values, customer service excellence and our employees being at the heart of our business.
The Opportunity:
This is an exciting and rewarding opportunity for a customer-focused Receptionist /Administration Support to join our leading rural panel shop.
We Offer:
- Employee benefits
- Employee discounts across the Jacob Group of Companies and affiliated businesses
- Modern facilities
- On-the-job training
- Franchise training
- Personal and career growth
Duties:
- Meet and greet customers
- Assist customers accordingly – over the phone, in person, via e-mail
- Answer phones promptly
- Distribute messages
- Following up on assessments and required paperwork
- Adjusting quotes
- Sending quotes to insurance companies, assessors and private clients
- Assist client in lodging & monitoring claims
- Assist with debtors – private & insurance repairs, towing and holding yard
- Charging out of all towing invoices
- Process Banking
- Eftpos & Amex reconciliations
Requirements:
- Strong written and verbal communication skills
- Ability to work well within a team environment
- Great attention to detail
- Intermediate to advanced Microsoft Office skills
- Professional presentation
- Customer service orientation
- Have a strong work ethic and dedication to work
- Strong organisational skills
- Motivation and enthusiasm
- Desire to achieve
- Unrestricted driver's licence
Please note that only short-listed applicants will be contacted.
