AddressReceptionist - Brookvale
Requisition ID: req6205
Employment Type: Permanent Full-Time
headspace Brookvale is looking for a receptionist!
Are you someone who wants to make a real difference to the lives of young people?
headspace is the National Youth Mental Health Foundation providing early intervention mental health services to 12-25 year olds. Our vision is to improve young people’s mental, social and emotional wellbeing through the provision of high quality, integrated services when and where they are needed. headspace Brookvale has been managed by New Horizons since 2015 with the support of a number of local youth services who form a consortium.
If you're looking for somewhere to make a difference in lives of young people, then join the headspace team as a receptionist based in Brookvale.
This is a full-time position, permanent position on a Monday to Friday roster, with the occasional Saturday required.
The Day to Day:
- Provide a warm welcome to our young people, their friends, and families and other visitors to the centre.
- Work effectively as a part of the wider team to support young people accessing services at the headspace Brookvale.
- Provide daily administrative support including diary management, appointment bookings, room allocation and billing.
- Ensure that client records are accurately recorded and maintained in our electronic medical record.
- Maintain client and staff confidentiality at all times.
What you need to have:
- 2 years previous experience in a receptionist role. Experience in health in advantageous.
- A youth focused approach. The ability to engage with young people and their families in a warm and empathetic way is essential.
- Previous experience working with young people and their families is ideal.
- Demonstrated excellent interpersonal and communication skills both in person and on the phone.
- Highly developed customer service focus and skills.
- Demonstrated ability to manage and prioritise a busy workload and competing work demands.
- Strong analytical skills and problem-solving capabilities.
- High level of competence in MS Office applications.
- Relevant medical or allied health practice experience and/or general customer service experience of at least 2 years.
- Knowledge and understanding of the health and wellbeing issues impacting young people.
You could benefit from:
- Work 40 hours per week and have a monthly Rostered Day Off, that’s an extra 12 days off per year!
- Salary packaging of up to $15900+ in tax free pay per FBT year, click the following the link to see the range of benefits you can receive by working for us www.salary.com.au
- Parental and Long Service Leave opportunities.
- Our Employee Assistance Program providing counselling services.
- Develop your skills through Internal and External learning and workplace mentoring.
- Grow through Professional development opportunities and secondments.
- Work in a supportive culture and working environment.
To Apply:
Please submit a cover letter that explains how your skills, ability and experience meets the essential role requirements of this advert.
Applications closes when a suitable candidate is identified, so apply now, don't wait
New Horizons acknowledges all Aboriginal and Torres Strait Islander peoples as the traditional custodians of the land. New Horizons values diversity and encourages applications from all people. Our vision is to see happy inclusive communities work together in collaborative and inclusive ways to create opportunity and improve quality of life. Our workforce proudly reflects the local communities we connect with and support.
headspace National Youth Mental Health Foundation is funded by the Australian Government Department of Health under the Youth Mental Health Initiative.
