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Form of work
SalaryFull time Receptionist job - Heart Of Canberra
Duties and responsibilities include but are not limited to
Greeting and providing support to patients
Answering phone calls and dealing with patient queries.
Booking appointments and updating patient information
Dealing and assisting with doctors in setting up patients for a consultation.
Administration support and other ad hoc duties
Processing consultation payments and Medicare rebates
Always maintain the confidentiality of patient personal and financial information
Excellent customer service, confidentiality, and high ethics standard are a must in this role.
This is a long-term position with excellent job security.
Hours of work would generally be 8:45 am to 5 pm.
Skills and experience
Strong communication skills with a friendly and confident personality
Well-presented and exceptional commitment to patient care/service.
Previous experience will be well regarded.
Highly organized, attention to detail, and aptitude for multitasking
Fast learner and competent in using Microsoft Office
Experience in using Genie patient management system or equivalent is highly desirable.
Ability to work independently as well as part of a multi-disciplinary team
