Medical Receptionist And Executive Assistant

About us: 

Canberra Heart Rhythm Centre is a specialised Cardiac Electrophysiology clinic in Canberra, dedicated for patients with heart rhythm disorders. 

We are looking for a dynamic professional and experienced person for a busy specialist Medical practice in Canberra comprising of Cardiology and Cardiac Electrophysiology (Canberra Heart Rhythm). We are a large team made up of a dynamic and enthusiastic group and are looking for a keen individual to join us. We are focused on both individual and team-based work, to provide excellent care to patients. 

website: www.canberraheartrhythm.com.au

Overview of the position: 

The position is full-time. The role is predominantly Executive Assistant duties, however the candidate will also be trained in general cardiology and reception roles to assist with understanding and successful completion of allocated roles.

The executive/research assistant role involves: 

• Calendar management of bookings and event scheduling with preparation of agendas
• Following up pending tasks and setting reminders 
• Liaising with industry under supervision of executive for meetings
• Arranging national and international travel and itineraries for cardiologist for conferences and webinars
• Minute taking for meetings
• Maintaining professional registrations and memberships
• Second assist with event planning and coordination
• Arranging procedural bookings, quotes and 1:1 care for patients 
• Assistance and oversight of clinical trials 
• Scanning and uploading of documents 
• Personal assistant duties from time to time 
• Data collection and entry 
• Follow up of due dates and setting reminders for upcoming deadlines 

We are looking for someone driven and ambitious to join our team. We are looking to offer a long term, stable position to a person wishing to achieve in their career. Candidates are expected be autonomous in their work and take initiative to complete outlined tasks without or with minimal supervision. The successful candidate will be working closely with the Executive Assistant to the cardiologist to maintain high professional status in electrophysiology and academic field. Dr Pathak regularly presents in international conferences and has 15 ongoing clinical trials. He is an academic associated with ANU and has an ongoing PhD and clinical fellowship program. 

Your role will be to assist with administrative support to allow the Executive Assistant to focus on company growth and development.

Career opportunities: 

The role has potential career growth and progression, with the opportunity to further skills and knowledge. Opportunities to be involved in social media management, event management, clinical research, and administration/accounting for the right candidate. Training for those roles will be provided by the practice. Involvement in clinical research has the potential to lead to national and international travel if research is accepted, or if EA position is demanded for particular conference. 

Working environment: 

Canberra Heart Rhythm is located in Garran, Canberra. Our team comprises of 20 staff (administration, nurses, sonographers, research assistants and cardiac scientists), 7 of those being within the administration team. You will work with all staff closely on a daily basis to complete shared roles, ensure continuity of patient care, follow protocols and provide patients with an enjoyable and memorable experience. The team is supportive and will assist in guiding your education and training to a point where you are comfortable to work independently.

We are looking for a happy and bubbly person to join our administration team. They are the backbone to the practice and always approach work with a positive attitude. They are an enjoyable team to be around and are always willing to help one another. 

Benefits: 

• Stable hours
• Job and roster flexibility
• Supportive working environment
• Diverse and engaging career progression
• Offering long term position
• Potential national and international travel opportunities
• Annual leave loading - 17.5%.
• Health insurance policy funded for the right candidate 

Essential skills and qualifications required by applicants: 

1. Be willing to work flexible hours and work collaboratively in a team.

2. Ability to participate in group collaboration in a clear and concise manner

3. Ability to follow directions provided, document progress and ask for help as needed

4. Proficient computer skills and experience with Microsoft Suite (Outlook, Word, Excel, PowerPoint, etc)

Essential characteristics: 

1. Confident and professional communication both face to face and over the phone  

2. High level of confidentiality 

3. Initiative and maturity 

4. Great time management and organisational skills 

Desirable skills: 

1.  Experience in using a medical software (Genie, HealthTrack, etc.) and Medicare billing 

2. Work experience of more than 2 years desirable but not essential

3. Experience as Executive Assistant or similar assistant position 

4. Knowledge of Data entry for research (Excel, Microsoft Access) 

Job commencement: ASAP. 

Salary: Negotiable dependent on experience 

Why is this position available? 

The practice manager's workload is progressively increasing and requires someone to fill the role of EA and assist with daily duties. This is a newly created position with structure and training programs already established. 

We are looking for 1-2 candidates to fill the evolving roles. Thorough training will be provided over the next 3 months, and ongoing as required. 

Application:

Please apply with resume and a document with answers to screening questions.

Interview within a week with an immediate start if possible.

Questions? Email: *****@canberraheartrhythm.com.au or call the practice manager, Lukah, 0408 979 ***.