Address
Form of workWe are an established (and growing!) Psychology Practice and we’re on the lookout for a warm, friendly, and motivated receptionist to join the team.
About us:
At MPP, we’re all about client experience and team culture. Our team build connections, have fun, and look forward to work! We’re one of the largest practices on the Sunshine Coast, with our established practice at Birtinya and our newest location at Sippy Downs. Our offices are modern and designed to create a great experience for our people and our clients. You will feel the difference when you walk through our doors!
About the role:
Our team of receptionists are the foundation of the business. You will work with the team to ensure smooth day-to-day running of our practices and you will work from both of our locations. Responsibilities include:
- Incoming and outgoing correspondence
- Answering phone calls in a timely and professional manner
- Diary management for our team of clinicians
- Processing medicare, private health funds and other third-party billings
- Managing medical reports
- Promoting a positive and professional image of our clinics for our clients and clinicians
- Promoting a positive team culture
About you:
You will be passionate about the client experience and love working in a small team to get things done. If you have all or most of the below.. then we should talk!
- Outstanding level of customer service
- The ability to go the extra mile to create a ‘wow’ moment for our clients
- Excellent written and verbal communication
- Attention to detail and task focus
- A friendly and positive ‘can do’ attitude
- Strong organisational skills and time management
- Knowledge and understanding of an allied health environment would be awesome but not essential.
We’re proud of the work environment we’ve created and want to work with someone who shares our passion for what we do.
When applying for the position, please send through a cover letter explaining why you are a great fit and your resume.
