Receptionist/Branch Administrator

With almost 100 years as a Caterpillar Dealer, William Adams has proudly made its mark. Together with Caterpillar, we've been there for customers - selling and servicing the best equipment in the world - on land, at sea, in construction, mining and industry. Seize the opportunity to become a part of our team at William Adams, taking on the pivotal role of Receptionist/Branch Administrator at our Burnie branch. With direct reporting to the Branch Manager, this position entails a full-time fixed-term contract lasting 12 months, providing coverage for maternity leave. ABOUT THE OPPORTUNITY In this dynamic role, you will be the face of our entire team at Burnie, managing the front of house operation and customer experience. You will play an important role in the coordination and execution of operational and administrative functions to ensure smooth operations across our entire business. Your key responsibilities and duties will include:Responding to all incoming telephone calls both internally and externallyProviding administrative support to the Burnie Operations, Sales, Parts and Service departmentsProviding a high-level of organisational supportManaging petty cash, ordering uniforms, collecting and distributing mailABOUT YOUYou will understand and appreciate the importance of exceptional customer service and have a strong eye for detail. You are a naturally positive and engaging communicator and enjoy collaborating at all levels. To be considered for this role you will have the following skills, experience and attributes:Strong verbal and written communication skillsIntermediate to advanced computer and solid data entry skillsConfident telephone manner with exceptional interpersonal skillsAbility to multitask, prioritise and problem solve logicallyAbility to balance our operation constraints with the needs of our customers in a positive and efficient mannerBe engaging and professional with an ability to follow instructionsSelf-motivated, reliant and a proven team playerJoining the William Adams family, you will instantly feel welcome and supported. You will have access to our Employee Assistance Program and our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing.You will be surrounded by like-minded professionals that are passionate about William Adams values of; Integrity, Excellence, Teamwork, Commitment and Sustainability. We will provide you with ongoing career and development opportunities, a competitive salary package and various rewards and benefits via The Hub – our reward and benefits platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, BCF + more! Want to know more? Call David from our Talent Acquisition Team on 03 9566 0691 with any questions.