Receptionist/Student Administration (Entry level)

About VConsultancy: 

VConsultancy (VC) is an industry-first – a ‘One-Stop Shop’ company that provides all-around support ranging from recruitment to compliance and marketing.

VC provides affordable and high-quality service to RTOs across Australia. It’s a fully-fledged service similar to a ‘turn-key’ concept that allows RTO owners to focus on their own forte rather than be ‘stressed’ over particular aspects of the RTO business with which they are not familiar. The outcome is a single collaborative business model that is much more commercially viable than one that engages in multiple outsourcing or total in-house concepts.

In addition to providing services to RTOs across Australia, we take great pride in managing the operations of a select group of esteemed Registered Training Organizations (RTOs) who are dedicated to delivering nationally recognized Australian qualifications accredited by the Australian Skills Quality Authority (ASQA).

Committed to upholding the highest standards of the Vocational Education and Training (VET) Quality Framework, our affiliated colleges ensure that the qualifications acquired are not only esteemed within Australia but also hold global recognition. This assures that the qualifications attained through our affiliated colleges are acknowledged by industry organizations and educational institutions both domestically and internationally, solidifying the prestige of the qualifications offered under our banner.

• Australia Institute of Business and Technology (AIBT) 
• Australia Institute of Business & Technology – International (AIBT-I) 
• Reach Community College Pty Ltd (REACH)
• Australian Vocational Training Academy (AVTA)
• National Polytechnic of Australia Pty Ltd (NPA) 

Together, we will strengthen Australia’s renowned vocational education and training industry and propel it to the world stage.

About the Role:

We are seeking a dedicated and professional Receptionist to join our Student Support Team and provide exceptional administrative support at our front desk across multiple college campuses. The ideal candidate will be the first point of contact for visitors, students, and staff and will play a key role in ensuring the smooth operation of our business. This role requires you to assist in multiple areas within the Student Support Team and requires you to be flexible to work in various College campus locations from time to time as required..

Key Duties and Responsibilities:

• Greet and welcome visitors in a friendly and professional manner • Answer and direct phone calls, taking messages as needed 
• Assist with walk-in queries and email queries timely 
• Schedule appointments and meetings and maintain calendars 
• Accept payments from students for tuition fees and other miscellaneous fees through EFTPOS on campus and diligently file transaction records. 
• Support student events as required, including but not limited to monthly orientation sessions.
•  Assist with administrative tasks such as data entry, filing, and photocopying 
•  Manage inventory and place orders for office supplies, incoming and outgoing mail, and packages, ensuring the reception area, kitchen, and other common areas are always neat and presentable. 
•  Provide general support to staff and faculty as needed, and other ad hoc duties relevant to the position, as required and assigned by the Senior Team Lead, Student Support. Experience & Requirement

Experience and Skills Required:

• Excellent communication and interpersonal skills 
• Strong organizational and multitasking abilities 
• Experience as a receptionist or in a similar role in Administration is an advantage but not essential. 
• Skills in Microsoft Office Suite (Word, Excel, Outlook) 
• Ability to work independently and as part of a team. 
• Flexibility to work at multiple campus locations.

Benefits: 

• A great entry-level opportunity to join our vibrant Student Support Team, where you'll have the rewarding opportunity to make a meaningful difference in students' lives. 
• Gain valuable hands-on experience through our comprehensive on-the-job training program, setting you up for success in your career. 
• Great travel opportunities interstate and overseas in a fast-paced environment. 
• Opportunity to actively participate in student events such as Graduation, Orientation, and more, enriching your experience and contributing to unforgettable moments for our student community.
• Exciting pathways for career progression within our innovative organization.