Reception/Showroom Sales Consultant

Nikpol Pty. Ltd. is a National family owned company shaping interior design trends through our high end environmentally preferable products. Nikpol leads the way in decorative and storage solutions for both domestic and commercial applications in the area of decorative surfaces, specialised hardware, domestic home appliances, drawer systems and hinges. 

Nikpol is looking for a Receptionist/Showroom Sales Consultant who is energetic, sales driven, customer focused and passionate about colour and design for our stunning Kitchen Display Centre. This position is perfect for people who love face to face interaction and providing innovative solutions for our clients. Your personality and relationship building skills need to shine through. The successful candidate will need to demonstrate the ability to build relationships with Home Renovators, Cabinet Makers, Builders, Architects and Interior Designers.   

The role reports to the State Sales Manager (QLD) and will include: 

Responsibilities

• Be a frontline Ambassador for Nikpol by providing exceptional Sales and Customer Service skills
• Provide advice and support to all visitors to the Nikpol showroom
• Provide quotes, follow up and after sales care
• Maintain and build on the existing account customer base
• Respond to all inbound calls and redirect in a timely manner
• Address customer enquiries and ensure all customer concerns are dealt with tactfully and resolved quickly
• Administrative tasks associated with visitors to the company
• Maintain the cleanliness and quality of the showroom displays
• General administrative tasks, including weekly banking & weekly postage

The successful applicant will demonstrate: 

• Professional presentation and well groomed
• Excellent oral and written English language skills
• An outgoing & engaging personality
• Commitment to providing excellent customer service
• Excellent skills in Microsoft Word, Excel, Microsoft Outlook
• Excellent time management and multitasking skills
• Strong willingness to learn
• Team player
• Strong telephone and administrative skills
• Possess strong attention to detail and is process driven
• Display a keen interest /knowledge of the renovations/building market

Extensive TRAINING will be provided to the successful applicant allowing you to become proficient in products and procedures.