AddressMovigo Group is a fully Australian owned business, specialising in multiple industries, including accident management, accident replacement vehicles and vehicle repair.
Our business has a customer first mindset, with a focus on innovation and optimisation. We invest in the development of our people, as our success depends on our team being able to deliver for our customers.
We operate from over 24 locations, with staff across Australia, New Zealand, the UK and the Philippines.
About Us
Redwood Services is an independent recoveries firm with a fresh perspective. We provide an innovative end-to-end claims experience tailored to the specific needs of each client. We work closely with some of Australia and New Zealand’s largest accident management companies to help recover debt in a timely and cost-effective manner whilst protecting our client’s brand reputation.
We have staff situated across Australia and Manila who are trained across all jurisdictions, including NZ.
About the Role
The Recoveries Team Leader is responsible for leading a team of Recovery Specialists and to drive team performance by providing leadership, development, coaching and embedding a collaborative team culture.
Responsibilities
- People management for a team of 9 across Australia and the Philippines, including coaching, development plans, leave management and performance management
- Manage and record team productivity to achieve agreed targets
- Develop great team partnerships with internal and external stakeholders, including insurers and law firms
- Use data and metrics to identify opportunities to develop and enhance procedural performance
About You
You are a positive, confident people leader who enjoys giving new things a go and leading from the front. Building collaborative relationships and developing your team are important to you, and you are comfortable delivering information and messages to your team.
We offer great company benefits, including employee referral bonus, paid parental leave, retail discounts plus more.
