Recreation Services Supervisor

We have an exciting opportunity for an experienced Recreation Services Supervisor to join our team at Willoughby City Council!

About us

When you join Willoughby City Council you join a close-knit team with a big impact. We are dynamic, diverse and future-focused. We value team players who are willing to roll up their sleeves and get the job done. We serve the community and make it our job to make people’s lives better. It’s all in a day’s work.

You’ll have the freedom to grow in your career alongside likeminded people who will support you every step of the way. You’ll be part of our transformation as a Council and shape the future for the residents of Willoughby. And you’ll do it all from a thriving hub in Sydney, in the culturally-rich area we are so proud to call home.

About you

You’re looking for a role with purpose, one where you can make a meaningful difference.  You have so much to offer.  And we can see that.  As much as you bring to the table, we provide you with the support you need to accelerate your career growth.

We are constantly evolving… and that change brings with it new directions, skillsets and thinking for you to embrace.   Through collaboration and projects across the organisation, you will have incredible opportunities come your way.  How far you take them, well, that’s in your hands.

No two days are the same at Willoughby City Council.  In our Community, Culture & Leisure team, you’ll need a broad set of skills and an eagerness to learn.  As a customer-facing team member, you’ll respect the diversity of our community and be committed to leaving things better than you found them.

Collaboration is how we do things. We work together and always share our achievements.  The work we do is important.  And as a member of our team, you’ll wear that with pride.

About the role

The Recreation Services Supervisor will lead a dedicated team that provides an excellent customer experience as well as administer sports facility bookings and associated financial processes. 

Reporting to the Leisure and Aquatic Services Team Leader, this role will be responsible for overseeing the day-to-day operations of the Sports Hall, Merchandise, Crèche, Holiday Program, and offsite work areas. 

Requirements

• Demonstrated leadership skills and experience in leading and building teams that deliver exceptional customer service.  
• Extensive knowledge in looking after the management of bookings and programming of sporting activities across multiple work areas. 
• Ability to set, manage, and monitor annual team budgets.
• Be able to create a customer-first culture within a mainly casual workforce. 
• Previous finance reporting experience, and commercial acumen. 
• Experience using a customer Interphase, member database, and point of Sale system.
• Demonstrated capability in managing and prioritising the demands of stakeholders and maintaining regular stakeholder communication. 
• Experience in implementing and managing a staff roster. 
• Familiarity with retail operations and stock management.
• Current Senior First Aid & CPR Certificate. 
• Current driver's license.

How to apply 

Apply now to join us at Willoughby City Council where you can add value and be valued for the meaningful work you do.

When you work at Willoughby Council, you will work with a diverse group of like-minded people who have people and the community at the forefront in everything we do. Check out our employee benefits on our careers page to see:

• Where you can look after yourself and your loved ones
• Where you can enhance your wellbeing
• Where you can grow, develop and be part of a team

https://www.willoughby.nsw.gov.au/Council/Working-with-us/Careers

Enquiries: Gordon Smith, Leisure, and Aquatic Services Team Leader: +61401691570

Applications must address all of the key responsibilities outlined in the Position Description.

Please note being fully vaccinated for COVID-19 is a requirement prior to commencement of employment with Willoughby City Council, except where a medical contraindication certificate is provided.

Successful candidates may be required to undertake pre-employment screening including police and qualification checks.

Applications close: Wednesday, 11.30 pm, 17/04/2024

Please note recruitment activity may commence before the closing date.