Red Nose Peer Support Coordinator

We are pleased to offer a part-time opportunity to join our Bereavement Services Team and hold the Peer Support portfolio for our Healing through Community program, helping to ensure that Red Nose can effectively deliver Peer Support services to identified groups of vulnerable parents and families. 

• Melbourne (Hawthorn) office, flexible working arrangements incl some WFH
• Part-time (0.8 FTE) contract through to 30 June 2026 (Government funded position)
• Work as part of a dedicated, passionate and supportive team
• SCHADS Award Level 4

Red Nose is Australia’s leading authority on safe sleeping and safe pregnancy advice and has been a key provider of bereavement support following pregnancy, infant and child loss for over 30 years. We work hard to ensure parents whose baby or infant dies suddenly or unexpectedly are able to access appropriate bereavement support and care, regardless of where they are based in Australia.

Our Bereavement Services Team provides specialised bereavement support free of charge to any person affected by the sudden and unexpected death of a baby or child during pregnancy, birth, infancy or childhood. This includes professional counselling, support groups, Peer Support, our 24/7 Support Line, and other community-based support activities. 

This role is situated within our Bereavement Services Team, and specifically within the Peer Support team. The Peer Support team comprises volunteers with lived experience of the heartache of pregnancy or baby loss who provide peer-to-peer emotional support to bereaved parents and others across Australia via a 1300 support line, our digital services including Livechat and closed Facebook groups and facilitation of formal support groups.

The Peer Support Coordinator works with Peer Support volunteers who are delivering Peer Support services across the organisation, by providing high quality debriefing support for those volunteers to ensure that there are minimal gaps in our service delivery across Australia.

This role will hold the Peer Support portfolio for the Healing Through Community program, helping to ensure that Red Nose can effectively deliver Peer Support services to identified groups of vulnerable parents and families. 

The role will create community connections and establish strong working relationships with community leaders within the target population groups, creating a safe space for vulnerable families to feel seen and heard in their grief experience throughout all of Red Nose’s Peer Support services.  Increasing representation of these groups within the Peer Support team and volunteers is vital to the project. 

Red Nose considers that identifying with one or more of the priority groups within the Healing Through Community program, namely Aboriginal and/or Torres Strait Islander, culturally and linguistically diverse families, refugee and migrant communities, women and families living in rural and remote areas, and women under 20 years old is a genuine occupational requirement for this position under s28 of the Equal Opportunity Act 2010 (VIC).

As well as identifying with one or more of the priority groups as outlined above, you understand the complex journey grieving parents undertake when they experience the death of a baby. 

You have qualifications in human or community services or another relevant field, and/or extensive relevant skills and experience applicable for the role.

Critical to success in the role is experience in working with and supporting a volunteer workforce, as well as highly developed interpersonal skills appropriate to establishing and maintaining effective working relationships with parents, volunteers, members and the wider community.

Ideally you also bring with you experience in group facilitation, training and evaluation.

See the full Position Description by visiting: rednose.org.au/page/red-nose-careers

Apply Today

If you are excited by this opportunity to work with a highly motivated caring team supporting meaningful and life-saving work, please apply now! 

Apply today by submitting your Resume and a short cover letter. 

Applications close Monday 5th February 2024.

For more information, please contact Janelle Marshall on 03 3171 6062 or ***************@rednose.org.au .

Red Nose is proudly inclusive and our goal is for our workforce to reflect the diverse community we serve. We continually seek to employ people of any gender, age, religion, sexual orientation, with a disability, Aboriginal and Torres Strait Islander Australians, and those from varied cultural backgrounds.