Address
Form of work
SalaryBeaumont&Beaumont has been engaged to recruit APS5 Redress Officers to join an exciting and rewarding team in a major Commonwealth Government Department in Hobart.
This role is responsible for managing aspects of the end-to-end process for applications under the National Redress Scheme. Under limited direction, you are accountable for organising your workflow and escalating risks and issues when needed.
You will have exposure to sensitive material and may have exposure to difficult issues that could require liaising with a range of internal stakeholders. Any previous experience in dealing with vulnerable people, or working in potentially traumatic environments will be highly regarded.
Key responsibilities include:
- Conduct detailed research and analysis to correctly associate participating institution/s and identify non-participating institutions.
- Prepare complex request for information packages.
- Collect and validate information from participating institutions.
- Keep accurate and comprehensive records (including report writing, case notes, and official records).
- Ensure the timely progression of applications to support trauma informed best practice.
Skills and experience:
- Respond flexibly to change and maintain a constructive approach to problem solving.
- Demonstrate judgement and common sense when solving problems and developing solutions.
- Demonstrate empathy and understanding and communicate effectively in a trauma informed way.
- Assist in building a culture that is supportive of staff and your own well being.
- Manage workload effectively to meet deadlines and targets of the team.
It is a client requirement that all applicants are Australian Citizens and are willing to obtain a Baseline Security Clearance.
For a discreet conversation about this role, please contact Brent Crapp, Senior Associate Consultant, or Maya Trims, Associate Consultant, on 02 6126 4*** citing reference number 5314. To apply, please submit your CV in Microsoft Word format via Seek.
