AddressAt Sonos we want to create the ultimate listening experience for our customers and know that it starts by listening to each other. As part of the Sonos team, you'll collaborate with people of all styles, skill sets, and backgrounds to realize our vision while fostering a community where everyone feels included and empowered to do the best work of their lives.
About Operations
Our Operations mission is to reliably ensure we have the right product, at the right time, in the right place, while maximizing long-term profitability. Operations @Sonos unifies our company and partners as we conceive, plan and deliver our products in a way that delights our customers and maximizes our long-term financial performance.
The role
The Regional Demand Planner is the operations point of contact for the Regional Leadership. The role is responsible for global S&OP governance within the responsible region and owning the operational relationship with vendor partners through collaborative forecasting, planning and inventory management. The Regional Demand Planner objectively and critically evaluates and challenges inputs to the demand planning process, performs ad-hoc analysis on trends and growth and owns the forecast and its execution.
The responsibilities
1）Own the Local Channel Forecast Process and its Execution:
Reliably run a CPFR Process with our key internal/external partners as input into the Forecasting Process
Prepare and submit monthly and weekly demand forecasts based on channel partner, local sales insights & Sonos driven activities with a focus on Sell In & Sell Thru
Responsible for the Local S&OP Governance (Monthly & Weekly S&OP Cycle)
Local point of contact for sales, finance & marketing representing Operations
2）Optimize Channel Inventory via a robust local allocation process
Monitor and adjust Sell Thru/Sell In forecasts to optimize channel inventories
Interface with the Regional Allocation manager to resolve or highlight supply/demand related business risks & opportunities
Monitor, adjust and allocate (local) supplies to improve On Shelf Availability and Sonos registrations
Develop allocation process relevant to local Go To Market setup
3）Local reporting
Responsible for Operational KPI's along with corrective action plans with a focus on Sell in and Sell Thru analytics
Consult with Sales leaders to develop and improve forecast reports that will assist them in the analysis of their business and decision making.
Channel Data Quality
4）Locally drive Operations Projects and Process Improvements
Collaborate cross functionally to ensure a smooth and efficient execution of Regional to local projects and programs
Involved with the development and implementation of Demand Planning Processes & Toolsets / metrics for local use
Ongoing performance analysis / improvements
Key Interfaces
The Regional Demand Planner reports to the Head of APAC Business Operations.
You interact closely with Sales Leadership & Finance along w/ the Planning team to prepare the monthly demand & revenue forecasts, Monthly Business Review (MBR) Performance Decks as well as monitoring and providing insight on Business Performance
You interact closely with the fulfillment Manager to resolve or flag supply or demand opportunities and risks.
You interact closely with your fulfillment coordinator to translate your tactical plan into reality. Must establish and maintain trusted advisor relationship with Sales, Marketing and Finance colleagues
Strategic Operations manager for Projects & PI's
The goals and metrics
Ultimately your work and effort should drive the Sonos Supply Chain to its optimal performance leveraging accurate forecast, optimized use of Sonos inventory and continuous planning process improvements, as well as provide a great visibility and predictability into our business to company leadership
Current Planning KPI Metrics include: Forecast & Revenue attainment, Forecasting Accuracy, Channel inventory health metrics (Weeks of Cover, on shelf availability), Sonos inventory days on hand and Cash Conversion.
The skills - Key Success Factors
Planning experience is a plus but not required
Strong business acumen, and proven ability to act as trusted advisor to business partners including Cross Functional Senior Leadership.
Strong Analytical skill set with attention to detail.
Curious lateral thinker able to see and understand the big picture while willing and able to deep dive to understand trends and the business at their core.
Understanding of Integrated Business Planning and S&OP process and governance.
Hands on approach and self-starter attitude. Ability to work under pressure with tight deadlines.
Your profile will be reviewed and you'll hear from us once we have an update. At Sonos we take the time to hire right and appreciate your patience.
