AddressAbout the Company
Liebherr’s experience, knowledge, and dedication to the highest quality and most reliable technology, makes us a respected leader and a trustworthy partner to industry. We sell and service earthmoving machinery, mining equipment, mobile cranes, tower cranes, maritime cranes as well as foundation and piling equipment throughout Australia and New Zealand. Are you ready to join the family?
About the Role
Due to growth the Mobile and Crawler Crane Division of Liebherr Australia are seeking an experienced, professional and customer focused Service Manager / Regional Service Coordinator. Based in our Dandenong branch and reporting to National Service Manager, you will be responsible for the day-to-day service operations and will lead an experienced team servicing our customers throughout Victoria and Tasmania. This dynamic role is suited for someone with experience in the crane, heavy vehicle, or fleet maintenance industry.
Key Responsibilities
- Manage Service team and workload.
- Provide advice and guidance to technicians and customers.
- Manage financial responsibilities for the Service department.
- Maintain and develop long-standing professional relationships with new and existing customers.
- Coordination of warranty and product improvement works
- Coaching and development of Service Team
- Ensure behaviour is consistent with business values and expectation/s.
- Liaise with our German factory regarding technical, warranty and product improvements.
About you
- Technical experience with Liebherr Mobile Cranes is an advantage.
- Must be highly Customer Service focused.
- Proven Coordination experience in a mechanical repair and service environment
- Demonstrated entry level commercial understanding.
- Trade qualifications in a Mechanical or Electrical discipline
- A current driver’s licence.
- Flexible approach to meet the needs of the business.
- Ability to read, write and speak German will be advantageous.
Benefits
- Global Company – Job Stability
- Development and career progression opportunities
- Leave benefits including 5 days bonus leave days, paid parental leave, early access to LSL.
- Corporate Health Insurance Discount
- Generous discounts for goods & services via our employee benefits program inc. Woolworths, JB Hi Fi, Rebel Sport etc
Diversity & Inclusion
Diversity and inclusion sit at the heart of the Liebherr Group’s Core Values. We are committed to building a workforce that is representative of the communities in which we live, work and operate. Our culture thrives on mutual respect, teamwork and diversity of thought in the workplace
Culture
We are dedicated to seeing our employees work together in an environment that fosters the true meaning of collaboration; a culture that creates the highest quality, cutting-edge products, long-lasting relationships, and improved organisational and individual capabilities. We aim to give our employees an opportunity to grow and develop their careers
How to Apply
Click on Apply Now
Rachel Davidsen
Senior HR Business Partner
Applications close COB 14th June 2024
Liebherr Australia would like to thank you for submitting your application.
Candidates are advised that interviews may commence before closing date.
Please note: external applicants successful in progressing past interview stage will be required to undergo a Pre-employment process including National Police Clearance and Medical Screening process which includes drug and alcohol testing.
No third parties or agencies please.
