Regulatory Services Operations Lead

The heart and soul of Palmerston is our Community. Palmerston is the second largest and fastest growing city in the Northern Territory. It is a hub that demonstrates strong growth, setting the foundation for a dynamic future and positioning itself as 'A Place for People' and 'The Family City' of the Northern Territory.

To continue meeting community needs and continued growth, the city now seeks applications for the position of Regulatory Services Operations Lead.

Working with the Regulatory Services Manager, this is an exciting opportunity to lead and manage a range of programs and services that contribute to the delivery of the City of Palmerston Community Plan including:

• Animal Management by-law enforcement
• Public Places by-law enforcement
• Signs, Hoardings and Advertising by-law enforcement
• Parking Regulation enforcement
• Regulatory Services Education Program support
• By-law Investigation, Legal Brief and Prosecution
• Liquor Application review and response
• Education and Policy initiatives

As the Regulatory Services Operations Lead, you will lead a team of 8 staff, to enhance service delivery and promote a continuous improvement mindset across the areas of parking compliance, local laws, animal management and civic safety.

To support your success in this role, you will have:

• Extensive experience in roles such as Ranger or By-laws Officer
• An extensive animal management background, with an emphasis on animal welfare and community education
• Excellent written and verbal communication skills
• Strong computer skills, including familiarity with relevant software applications
• Ability to develop, write and implement effective policies and procedures
• Proven leadership in conducting investigations, preparing reports, and providing recommendations
• The ability to resolve complex and sensitive issues
• Experience working in a diverse and cross-cultural environment
• Proficiency in interpreting and enforcing relevant Northern Territory Government and Council regulations
• A strong understanding of Work, Health, and Safety protocols
• A current Northern Territory Driver's C Class Licence

A relevant tertiary qualification in law, public policy, education, conservation or other related fields and disciplines would be required, or extensive experience in a similar, complex and large organisation would also be considered.

Your ability to ensure quality services are provided and your energy and passion for stakeholder engagement will be vital to your success. In return you will be awarded with a competitive package and the chance to make a real difference to the community.

For a candidate pack or to apply please visit the McArthur website at www.mcarthur.com.au, referencing job number J5185 in the search bar.

Any questions or to have a confidential conversation about this opportunity, please contact Danielle Jupp on 03 9828 6***.

Applications close: Monday 29th April 2024