AddressProvide high quality Rehabilitation/Performance Case management to federal government employees in line with relevant policies, procedures and legislation. Cases include:
- Early intervention, Non-Compensation and Compensation
- Injury prevention and duty of care matters
- Reasonable adjustments to assist staff with unique needs to flourish
- Performance and behavioural matters
- Attendance
- Complaints
- Code of conduct matters
- Manage internal and external stakeholder relationships.
- Manage workload by strategically prioritising tasks based on level of risk, commitments made and requirements.
Work with limited supervision under direction of the Assistant Director, Case Management.
Client Details
Reporting to the Assistant Director Case Management, the Rehabilitation/Performance Case Manager is responsible for coordinating and facilitating the rehabilitation of injured or ill employees (compensable and non-compensable matters) to ensure a safe and durable return to work of ill or injured employees. The Rehabilitation/Performance Case manager is also responsible for providing high quality performance case management advice to our client managers, supervisors and employees.
Description
The services to be provided comprise a Rehabilitation/Performance Case Manager role to support the operations of the People Development, Support and Inclusion team.
Promoting early intervention and rehabilitation processes to managers and employees to ensure early identification of injured or ill employees.
Coordination and ongoing management of non-compensation and compensation rehabilitation matters and escalation to the Assistant Director as required.
Providing advice to managers, supervisors, and employees in relation to rehabilitation and return to work activities including medical reviews, independent medical assessments, and other complex HR matters.
Ensuring documented procedures and policies are adhered to and that workplace rehabilitation providers are managed in accordance with the Occupational Rehabilitation & Associated Medical Service standards.
Promoting a culture of continuous improvement for injury and rehabilitation management processes and strategies and provide high-level service delivery.
Manage workload by strategically prioritising tasks based on level of risk and commitments made/requirements.
Profile
The team requires the services of a suitably experienced and qualified person perform the services of Rehabilitation/Performance Case Manager. The specified personnel will report directly to the Assistant Director Case Management. Working hours will be 7.5 hours per day. Remote and hybrid working arrangements will be considered.
The Rehabilitation/Performance Case manager is also responsible for providing high quality performance case management advice to managers, supervisors and employees.
Job Offer
The specified personnel will report directly to the Assistant Director Case Management. Working hours will be 7.5 hours per day. Remote and hybrid working arrangements will be considered.
