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Company

Catholic Archdiocese of Melbourne (CAM)See more

addressAddressEast Melbourne
CategoryCustomer Service

Job description

East Melbourne

Bring your experience in banking and strong relationship management skills to deliver value add solutions to our clients!

  • Permanent Full Time
  • Flexible Working available
  • Salary Packaging offered
  • Not for Profit

We partner with Catholic organisations and want you to bring your banking or financial services experience to help manage the day-to-day banking requirements and lending needs of a small group of clients. Our clients operate within the hearts of our communities so joining our Melbourne based team means you will be working with a values-based financial organisation that puts people and communities ahead of profit.

You will be responsible for identifying, establishing and developing new client relationships across local Parishes and Parish schools. Using your industry knowledge and banking or financial services expertise you will assess clients financial situations and needs to facilitate loan application processes; and will be responsible for identifying clients in financial distress.

Working closely with our team of Account Executives, you will be supported by an operations team for day-to-day requests, and in turn will provide mentoring and guidance for an improved customer experience.

To be successful in this role you will need:

  • previous experience in Relationship Management roles
  • product knowledge or an ability to develop a high level of awareness of trends and issues and make recommendations for client sectors
  • ability to complete loan applications and client risk analysis papers
  • an ability to cultivate strong direct relationships to achieve a high NPS
  • well-developed interpersonal and presentation skills
  • excellent communication skills (both verbal and written)
  • able to work remotely, flexibly, independently and with others
  • well-developed analytical and reporting skills
  • extremely organised with strong time management and prioritisation skills

It would also be great if you have:

  • relevant graduate business qualifications
  • experience in mentoring and guiding others to achieve successful outcomes
  • previous experience working in a financial institution
  • previous experience and/or comfortable working in a Catholic Church organisation

If this sounds like you and enjoy working with a community focused client base and organisation then we would like to hear from you.

Please submit a cover letter along with your current resume outlining your skills and experience to the role.


The Catholic Archdiocese of Melbourne is committed to the safety, wellbeing and dignity of all children and vulnerable adults. It is a requirement across our organisation that all clergy, employees and volunteers have a valid working with children check.

Application closing date: 09 September, 2022 Contact person Cathy Dillon
Refer code: 259771. Catholic Archdiocese of Melbourne (CAM) - The previous day - 2022-09-06 00:29

Catholic Archdiocese of Melbourne (CAM)

East Melbourne

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