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Form of workISS IS A PLACE TO BE YOU We have ambitious goals for how we work, how we impact our surroundings and how we treat our people. It’s you that makes the difference to making amazing places, and we believe everyone can influence change for the better.
ISS IS A PLACE TO BE WHO YOU ARE Every ISS employee, or “placemaker,” is part of both a diverse team and global community of colleagues where different skills, personalities, and life choices are acknowledged and celebrated as part of a positive, inclusive environment. ISS teams come together to care for clients and colleagues, championing talents and uniting with trust in a place open to the true self.
ISS IS A PLACE TO BECOME WHAT YOU WANT ISS is a global workplace experience and facility management company, provides placemaking solutions that contribute to better business performance and makes life easier, more productive and enjoyable – delivered to high standards by people who care. ISS IS A PLACE TO BECOME PART OF SOMETHING BIGGER With over 485,000 employees throughout 46 countries ISS is a company of belonging.
”Connecting People and Places to Make the World
Work Better”. Exciting opportunity for a Relief Village Manager to join our dynamic and professional Energy & Resources operations team in Queensland on a 2:1 roster FIFO from Brisbane or DIDO Bowen Basin.
This role is unique as you will be providing support to various villages throughout the State. Reporting directly to the Key Account Manager, this role will be responsible for the overall efficient running of our village operations (Cleaning, Catering, Facilities Management, Administration, Mine Site cleaning).
The role will be responsible for managing the client relationship at a site level and will be focused on delivering contract compliance, ensuring facilities are managed to an exceptionally high standard and delivering an exceptional ‘customer experience’ through a highly engaged team. The role will lead by example to drive accountability, set the standard and expectation in performance of duties and responsibilities. You will be a hospitality professional with demonstrated leadership skills around customer service delivery, people management and Health & Safety.
The Position: Have a comprehensive understanding of hospitality services in a camp/village operations setting Understand all aspects of the service delivery requirements within the contract and execute these within the village operations. Deliver strong leadership and people management capability. Ensure effective and efficient delivery of service to a high standard across the village operations Maximise revenue opportunities and maintain strict cost control measures Ensure adequate resourcing and rostering for all services to be delivered at site Ensure a strong site safety culture and compliance with Standard Operating Procedures (SOP’s) Foster a strong reward and recognition culture Support the ongoing development of your team to promote a flexible…
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