Assistant Village Manager

• An opportunity to gain valuable experience to enhance skills in village operations
• Provide a sense of fulfillment and opportunity to make a positive impact to the community

The Role 

An exciting opportunity has become available for an Assistant Village Manager to join our team at The Gardens on Lindfield located at Helensvale QLD. This is a permanent full-time role. 

The Gardens on Lindfield is a laid-back retirement village nestled amongst colourful native gardens that creates an environment that encourages our residents to immerse themselves in the beauty of nature. It is conveniently located in the heart of the Gold Coast close to the Helensvale. It is an ideal foundation from which our residents can embrace life to the fullest.

Be part of a warm community and friendly colleagues that sets the foundation to a rewarding career.

The successful candidate will be focused on supporting operational functions of the village and managing day-to-day activities and competing priorities, ensuring the village is properly maintained for the enjoyment of the residents.

Reporting through to the Village Manager, your key accountabilities in this role will include:

• Implementing operational plans & projects
• Contractor management
• Implementing EHS within the village, with the support and guidance of the Village Manager and EHS team. 
• Ensuring compliance with all laws and regulations applicable to the village
• Implementing company policies, strategies and plans to maintain residents’ satisfaction.
• Assisting with running of village events, social calendar and activities
• Contributing to effective resident management to foster strong customer relationships and support delivery of village maintenance.
• Providing assistance with the preparation of budgets, assist with budget issues and financial processing.
• Supporting the provision of a safe working environment for all staff, contractors, visitors and residents.

About you:
Your proactive and customer-focused attitude will see you succeed in the role, as well as an ability to work autonomously to deliver professional outcomes. Strong interpersonal and communication skills will be key to your success in this role as will:

• Demonstrated People Management experience in a similar role within the hospitality or community services/retirement sector, or demonstrate skills aligned to the role from an alternative sector. 
• Ability to prioritise tasks
• Exceptional time management
• Exceptional communication and interpersonal skills
• Excellent customer service skills
• Excellent computer literacy – including the Microsoft Office Suite
• A keen eye for detail and ability to manage day-to-day expectations for the residents and their families. 
• Experience with budgeting (desirable)
• A First Aid Certificate & CPR Certificate or be willing to complete  
• Valid driver’s licenses
• Willingness to learn and professionally develop, along with a proactive and can-do attitude.
• Supporting the provision of a safe working environment for all staff, contractors, visitors, and residents.

Benefits 

• Competitive salary + Bonus scheme
• Salary sacrificing
• Discounted health insurance
• Training and working with a supportive team that leads with heart
• Generous leave entitlements – 4x Wellbeing days off, Community Day and Volunteer leave
• Annual vaccinations and skin checks
• Health & Wellbeing Program
• Unmind mental wellbeing app access
• Career development and growth opportunities

Grow your career with Keyton

When you choose a career with Keyton, you are joining one of Australia's leading owners and operators of retirement living communities. You will be empowered to lead with heart in everything that you do.

Keyton is a place where we prioritize wellbeing, value kindness and respect everyone’s story. It is a place where you can proudly bring your full self to work every day. Where you can put ambition into action, and focus on making a difference to people’s lives.

Join us in this exciting journey, now as a standalone business, focusing on what works best for our people and customers whilst continuing to build our legacy as Keyton.

What do we do?
Our purpose is to create places where communities thrive not only for our customers but importantly for our employees.

We do this through creating safe, secure, and connected independent living communities where residents have the choice and opportunity to pursue active and social lifestyles, close to essential amenities and services.

We may have a new name and brand, but we are not new to the sector. Join our team and support our growth as the nation's premier creator, owner, and operator of vibrant purpose-built communities for independent seniors.

We are passionate about what we do - and we are always leading with heart.

Please note: The successful applicant must complete a Police Check, will be required to receive an annual flu vaccination between the months of April-October, with supporting documentation prior to joining.