We are looking for a highly motivated Remote Reservations Sales Agent to join our team. As a Remote Reservations Sales Agent, you will be responsible for providing exceptional customer service, tailoring bookings to individual preferences, and identifying opportunities for upselling and providing additional value to enhance guests' experiences. If you are a dynamic individual with a passion for hospitality, exceptional communication skills, and a commitment to exceeding customer expectations, apply now and take your career to the next level!
Key Responsibilities:
- Customer-Centric Booking: Engage with customers in a friendly and professional manner, guiding them through the reservation process with enthusiasm and expertise, and providing a personalized and memorable experience for each guest.
- Product Knowledge Mastery: Become an expert on our offerings, amenities, and exclusive services to provide guests with comprehensive and enticing information.
- Relationship Building: Establish and maintain positive relationships with guests, anticipating needs, and going the extra mile to ensure a seamless booking process.
- Sales and Upselling: Identify opportunities for upselling and providing additional value to enhance guests' experiences, utilizing your sales skills to exceed revenue targets and contribute to the overall success.
- Effective Communication: Articulate policies, procedures, and special offerings, collaborating with other Remote Reservations Sales Agents to ensure a smooth and coordinated guest experience from start to finish.
- Applicants must be eligible to work in the USA (or any of the eligible countries listed on our platform)
- Must have a reliable computer and smartphone with high-speed internet
- Proven experience in customer service and sales
- Detail-oriented with strong organizational and problem-solving abilities
- Excellent interpersonal and communication skills
- Comfortable working with minimal supervision
- Has a positive attitude
- No prior experience is necessary
- Flexibility: enjoy the freedom of being an independent contractor with the ability to set your own schedule, allowing for full-time or part-time hours
- Comprehensive training will be provided
- Travel perks: Access exclusive discounts and benefits to enhance your personal travel experiences.
- Earn additional bonuses and complimentary cruise tickets
- This position is Commission and Performance-based earnings. Unlimited earning potential based on your sales.
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