Repair Centre Technician

About CUBIC
 

Cubic offers an opportunity to provide innovative technology for government and commercial customers around the globe, helping to solve their future problems today. 

We’re the leading integrator of payment and information technology and services for intelligent travel solutions worldwide. We're the leading provider of realistic combat training systems, secure communications and networking and highly specialised support services for military and security forces of the U.S. and allied nations. 

If you have an entrepreneurial spirit and thrive in an innovative
environment, we want to discuss your next role at Cubic! 

We are seeking employees inspired by technology, and motivated by the rewards of hard work, commitment, teamwork, quality, integrity, and respect.

Job Summary

Conduct fault-finding component-level tasks and repairs. 

Supports stakeholders with software-based and configuration upgrades to ensure all network devices are operational. 

Ensure KPIs for components are met and the performance positively contributes to the Cubic Transportation Systems' overall business goals. 

This position typically works under general supervision and direction.

Essential Job Duties and Responsibilities

• Diagnoses and troubleshoot electronic and electro-mechanical equipment by use of computer-based test programs, verbal/ written instructions and general-purpose test equipment
• Interact effectively with internal and external stakeholders
• Utilise, install, verify and trouble-shoot required/loaded software on both testing equipment and customer return devices according to Software Release Notifications (SRN)
• Read blueprints, schematics, and diagrams to determine methods of assembly and repair
• Operate diagnostic systems to debug and isolate complex faults to component level
• Repair faulty units by replacing defective components and retesting before release
• Rework of printed circuit boards, with both surface mount and through-hole components
• Perform in-house preventative maintenance and refurbishment of major modules
• Maintain accurate records of all daily work accomplished and record keeping using a computer maintenance management system
• Suggest ways of improving methods and procedures, including software and firmware loading improvements
• Identify, analyse and resolve problems related to electromechanical machinery and equipment
• Set up hardware and install and configure software and drivers
• Maintain and repair technological equipment (e.g. routers) or peripheral devices
• Troubleshoot system failures or bugs and provide solutions to restore functionality
• Report any potential non-conformance or problems
• Provide accurate information for Cubic’s service management systems
• Report all WHSE incidents, potential hazards, near misses and accidents

General Duties and Responsibilities

• Comply with Cubic’s Quality Management System
• Comply with Cubic Occupational Health, Safety and Environment policies and procedures
• Comply with security in accordance with established policies and procedures of the organizations
• Comply with Cubic Human Resources Procedures
• Other duties as requested

Minimum Job Requirements
 

Qualifications

• Diploma in Electronics Engineering, equivalent or similar

Skills/Experience/Knowledge

Essential

• Knowledge and understanding of the IT Service Management (ITSM) system
• Knowledge and understanding of electrical, electronic and mechanical schematics
• Able to perform a variety of technical duties, including remedial and preventative maintenance of customer equipment and assets
• Knowledge of diagnostic systems to debug and isolate complex faults to component level

Desirable

• Experience in fault-finding to component level and remedial service of microprocessor-based electromechanical devices.
• Experience in handling computers and software applications (rebuilding a PC component-level equipment)
• Strong knowledge of computer hardware, computer science and IT literacy

Personal Qualities

• Ability to comply with written procedures and instructions including following directions
• Good verbal and written communication skills
• Ability to effectively liaise with all levels of internal and external stakeholders
• Take responsibility for meeting task deadlines safely and accurately
• Ability to work in a high-paced environment
• Positive attitude
• Team player
• Committed to achieving quality outcomes
• Adapt to changing environment
• Ability to lift heavier items - exposed at times to manual handling (lifting)

Condition of Employment

The successful outcome of a National Police Check