Reporting And Risk Officer

We have an exciting opportunity for a Reporting and Risk Officer to support quality management across the organisation.

About Nexus Inc 

Nexus Inc is an NDIS registered, not for profit organisation. We employ approximately 550 staff who provide support and development opportunities for people who require physical, social, and psychological supports. 

Nexus Inc. supports clients living with disability throughout Southern and North-West Tasmania.   

Required skills and personal attributes

Our ideal candidate will have:

• A fresh, energetic, positive and professional attitude. 
• An ability to work effectively with people of all ages/backgrounds and at all levels to produce positive outcomes.
• Well-developed organisational and administrative skills (including in a Microsoft Office environment), strong attention to detail and the ability to prioritise and control own workload.
• Excellent written communication skills and the ability to present information that is easily understood and contributes to organisational improvement.
• Demonstrated competence in managing incidents, data collection, analysis and reporting.
• Demonstrated understanding of how a positive approach to the rights of people with disabilities might affect your work.
• A background in industries with a compliance/risk/quality requirement.

Your Role as a Reporting and Risk Officer

As the Reporting and Risk Officer your role will include:

1. Reviewing Incident Reports to identify areas of concern that may require a higher level of action.
2. Routinely cross checking incident reports with client case notes to ensure services are being delivered in the best interest of clients and within the NDIS and Nexus code of conduct
3. Assisting with data input to Quality and Compliance information management systems 
4. Assisting with data collection for mandatory reporting requirements to relevant regulators, compiling evidence and information to respond to regulator information requests.
5. Assisting with the collection and collation of internal and external information/statistics for Reporting and research purposes.
6. Assisting in carrying out risk assessments to identify and mitigate potential risk and compliance issues across both practice and WHS areas.

Successful candidates will have the following (Selection Criteria):  

The following selection criteria must be addressed by candidates using their relevant personal and professional skills, qualifications, training, competencies, past achievements and areas for development. 

The position objective and duties can also be used to address the selection criteria. 

1. Knowledge and expertise: Experience in incident management, regulator reporting, quality, compliance and Risk systems. 
2. Supports strategic direction: Highly developed research, conceptual, creative, and analytical skills with the proven ability to identify issues, provide advice and undertake problem-solving. 
3. Achieves results: Demonstrated ability to identify, interpret, and report to Regulators within the mandated timeframes. Proactively identify continuous improvement opportunities that minimise practice risks to clients and staff.
4. Supports productive working relationships: Well-developed interpersonal and communications skills with an ability to build and sustain positive relationships across the organisation; and demonstrated capacity understand issues from a diverse range of views.
5. Displays personal drive and integrity: Demonstrated capacity to work effectively, both independently and as part of a team; proven ability to work under pressure; ability to provide impartial and forthright advice and maintain perseverance and positivity when dealing with difficult situations.
6. Communicates with influence: Solid oral and written communication skills enabling the effective presentation of ideas; demonstrated consultation and negotiation skills, and the ability to work with a range of stakeholders. 

Qualifications and experience 

• Experience in a similar position in the not-for-profit sector is advantageous.
• Understanding in any of the following areas - complaints and incident investigation and management, continuous improvement approaches, and/or OHS/Risk reporting. 
• Relevant tertiary qualifications (complete or in-progress) is desirable.

Working in the disability sector means you will also need the following: 

• Current National Police Check (no more than 6 months old) 
• Current Working with Vulnerable People Card (with an NDIS endorsement/employment type) 
• Unrestricted Tasmanian Driver’s license 
• Certificate of full Covid19 vaccination (in-line with government requirements). 

Note: A pre-employment physical will be required for this role (including drug and alcohol testing). 

To apply for this role: Please apply via the submission form on the 'Working for Nexus' page on the Nexus Inc. website.   

Applications close 5pm Sunday July 7, 2024.  To be considered for this role you must address the Selection Criteria which is listed above. 

Please note: The recruitment process for this position will start prior to the closure date.  

For any queries in regard to this role, or for the full position description, please contact the recruitment team via email: ****@nexusinc.org.au.