Reservations / Administration Assistant (Cooma NSW)

Reservations / Administration Assistant

The family run Deane Group owns and operates Deanes Coaches, a Bus & Coach Tour and Charter business with depots in Cooma and Fyshwick (ACT) along with Ski Rider Motel, a 95-bed hotel/motel based in Wilsons Valley near Perisher and Potter Travel (Cooma & ACT).

We are looking for a dynamic and focused individual with a high level of administration skills and attention to detail, to join our locally owned family business.  

We are experiencing tremendous growth as we are committed to providing a highly personalised service to our guests and clients that elevates us from our peers.  

That’s where you come in!

You will need to be a highly motivated and organised individual who ideally has:

• Previous hospitality, tourism, and travel industry experience 
• A high level of computer skills in reservation/booking systems as well as MS 365 programs 
• Excellent verbal and written communication skills

Your tasks will include:

• Provide courteous, efficient, and professional service to create an experience for all guests and clients
• Handle customer queries relating to Motel and Coach Reservations
• Execute day-to-day reservations for Motel and Coach Charter and Tours, including group bookings and inquiries
• Follow up on tentative bookings and update reservation and booking status for Motel and Coach Charters
• General Administration tasks

This is a full-time permanent role. You will be based at our Sharp Street (Cooma) office, but on occasion may be required to travel to our depot in Fyshwick (ACT) and our Motel in Wilsons Valley (near Perisher).

A competitive salary and benefits will be offered to the successful applicant.

Should you have any questions regarding the role please email alyson@deanes.com.au quoting Reservations/Administration Assistant in the subject line.