AddressThis is your opportunity to join our close-knit professional Reservations Team at the Novotel Perth Langley. This position offers you the opportunity to work your way in an exceptional team environment that fosters learning, development and career progression. If you are ready for the next move in your career, apply now.
We are seeking for applicants on Full Time capacity to join our busy Reservations Team.
- Provide quality service to all guests by responding to their requests promptly, efficiently and courteously
- Attend to all incoming calls and emails in a professional and polite manner, constantly striving to provide total customer satisfaction.
- Use every opportunity to promote hotel facilities and maximise sales through sound product knowledge and selling skills
- Ensure procedures are followed for all monetary transactions, accounting and banking accordingly
- Tailing customer service to loyalty members, VIP Accor World and sign ups.
