Residential Services Manager

About Us:

At Uniting AgeWell, our focus is on supporting older people to experience a sense of wellbeing, choice and independence in their lives, to feel valued members of their community and to have easy access to the community or Residential Services they need to live the life they want. With a range of services in many locations in Victoria and Tasmania, our 4,000 staff and 600 volunteer staff are committed to high quality services and care.

Uniting AgeWell provide a workplace culture based on the BEST philosophy – Believe, Excel, Support and Trust – underpinned by our values of Kindness, Respect, Integrity, Innovation and Inclusion, and our customer service charter and promise that shape and inform all that we do. More information can be found on the Uniting AgeWell website - www.unitingagewell.org

About the role:

The position of Residential Services Manager (RSM) is an exciting leadership opportunity for a person with experience in aged care or healthcare management, and a commitment to enhancing the well-being and independence of our residents.

With a proven record of providing high quality care and services the RSM will have excellent people and financial management skills, and the capacity to engage effectively with staff, residents, families and the community.

This full-time rolle will see you overseeing our Strathdevon facility (67 beds) based in Latrobe, northern Tasmania - https://www.unitingagewell.org/our-services/residential-care/latrobe-community-strathdevon

• Responsible for the effective person centred, compliant delivery of residential aged care services at our Latrobe facility
• Effective employee delegation, empowerment, support and recognition
• Implementation of UA policies, processes and practice standards
• Ensure compliance with all legislative and regulatory requirements 
• Develop and effectively manage annual operational budgets ensuring management of expenditure, and maximisation of occupancy, ACFI and other revenue streams

As a member of the regional executive team, the RSM will report to the General Manager Tasmania.

About you:

You are passionate about what you do and want to make a difference in the lives of our residents/clients, enhancing their self-esteem and empowering them to make choices.

This is the place for you if you:

• Formal qualifications in health, aged care or a management related discipline, or comparable business experience
• Able to deal with uncertainty and a natural ability to adapt to any situation
• Adept at applying the requirements of the aged care act to any medical/care scenario
• Able to put the care of residents at the core of all actions
• Demonstrated experience with financial, quality, risk and compliance within Aged or Health care services.
• Leadership and management experience in a complex environment including evidence of ability to build and develop cohesive operational service teams
• Demonstrate high order verbal and written communication skills and ability to relate with all levels of staff, client and internal and external stakeholders.
• Thrive in a team and also appreciate the one to one interactions
• Are committed to being part of a workplace culture based on the BEST way of life (Believe, Excel, Support and Trust)

Essentials for working in Aged Care:

• A current Working With Vulnerable People card
• Current and ongoing flu and COVID-19 Vaccinations
• Australian working rights
• Ability to pass a national police clearance

Why choose Uniting AgeWell:

• Be a part of a values based organization
• Join one of Tasmania’s leading aged care providers in one of the fastest growing industries
• Work in your local community and make a difference to the lives of our residents
• Career pathways, education and training opportunities
• Benefits, including salary packaging

Make a positive difference in your community – apply now!

For more information please contact the Recruitment Team at ***********@unitingagewell.org.

Only shortlisted candidates will be contacted. We look forward to hearing from you!