AddressDee Why RSL (DYRSL) is a registered club located in Sydney’s beautiful Northern Beaches. DYRSL provides a vibrant entertainment venue for veterans, their families and the broader community. Home to some of the Northern Beaches’ most well-known bars and restaurants such as Courtyard, Battery House and Flame.
DYRSL is a popular destination for people looking to have a good time on the Northern Beaches.
At DYRSL our values are Heart, Human, Unexpected and Fun! We believe in fostering a supportive and inclusive workplace culture where every team member is valued and respected. Joining our team means becoming part of a community dedicated to serving our members, guests and enriching the lives of our patrons.
As an employee at DYRSL, you can expect:
- Meaningful Work: Make a difference by enriching the experiences of our guests and the community through exceptional customer service.
- Growth Opportunities: Exciting learning and training opportunities to enhance your skills and advance your career within the organisation.
- Rewards and Recognition: Recognising your hard work and dedication through various rewards and recognition programs, discounts on food and beverages, discounts on Club entertainment such as Zone Bowling.
- Health and Well-being: Access to health and wellness initiatives, including discounted gym memberships, employee assistance programs, and just minutes away from Dee Why Beach
- Team Spirit: Be part of a collaborative and supportive team environment where teamwork and camaraderie are celebrated.
DYRSL is looking for a Responsible Gaming Specialist where you will be at the forefront of ensuring that our gaming area promotes Responsible Gaming behaviours. You will provide support to players who may be experiencing challenges related to their gaming habits. You will engage with our members and guests to ensure they are enjoying their experience responsibly.
This is a full-time position. You'll work a rotating roster of days and nights, so full availability is essential. You will need to be comfortable working hospitality hours which includes weekdays, weekends and public holidays.
We are looking for someone:
- With previous experience in a similar role is highly desired, but not essential. You may have a background in guest relations, customer care/welfare, or social work.
- Who has strong situational awareness, is sensitive and confidential when offering support to guests.
- With incredible attention to detail and exceptional listening skills.
- Who is a people person, can navigate complex social dynamics and handle challenging interactions with ease.
- Who is adaptable, and someone who embraces change.
- Who loves a chat, building rapport and developing relationships and
- Who holds a current NSW RSA and RCG certification.
At Dee Why RSL, we're committed to investing in our people and providing an environment where you can thrive both personally and professionally.
Click apply if you would love to join us.
