AddressWarm and welcoming, ANTARA 128 is a bakery and eating house open from dawn to dusk. The service moves through the day, starting with the on-site bakery in the morning before progressing into the restaurant for breakfast, lunch and dinner. Expect to work with honest ingredients, pasta and a woodfire. Laidback, yet with polish to our service, we’re a touch of Europe mixed with Melbourne.
Our group boasts a collection of world-class hospitality venues including one hats ARU and SUNDA_, sustainable wine bar PARCS, and gluten-free bakery KUDO, each offering unique experiences for our valued guests.
At the heart of our success is a passion for exceptional service and a commitment to excellence in all that we do. We are driven by a deep appreciation for the art of hospitality, and our mission is to create unforgettable experiences that exceed guest expectations, constantly striving to innovate and evolve to meet their ever-changing needs.
With us, you will:
- Grow your career, with endless opportunities for progression across our ever-expanding restaurant group.
- Be part of a management team that places high value on culture and the well-being of our staff.
- Have access to comprehensive internal training and external training.
- Enjoy fun educational day trips to wineries and distilleries we are passionate about.
- Benefit from a substantial 40% discount across our group of restaurants.
- Gain access to our Employee Assistance Program (EAP) which includes free professional counselling and other wellness resources.
- Work a flexible roster with a mix of day and night shifts, and the magical unicorn of an actual work / life balance.
The Opportunity
As a Restaurant Supervisor at ANTARA 128, you will play a crucial role in assisting the Venue Manager in the daily operations of our establishment.
Your primary responsibility is to ensure excellent customer service, supervise the front-of-house team, and contribute to the overall success of the cafe. With your strong leadership skills, attention to detail, and passion for the hospitality industry, you will help create a warm and inviting atmosphere for our guests.
This is a full-time position working a mix of early morning breakfast and lunch shifts, and the occasional evening shift.
Your day-to-day:
- Provide friendly and efficient customer service, ensuring a positive experience for all guests.
- Supervise and provide guidance to the front-of-house team, including baristas and service staff.
- Assist in scheduling and allocating duties to ensure optimal staffing levels and smooth operations.
- Assist in achieving sales targets and maximising revenue through effective upselling techniques.
- Collaborate with the marketing team to implement promotional strategies and attract new customers.
- Monitor sales performance, analyse data, and provide insights for decision-making.
- Conduct regular quality checks on food and beverages, addressing any issues promptly.
- Monitor customer feedback and implement necessary improvements to enhance the overall experience.
- Oversee the preparation and presentation of menu items, ensuring quality and consistency
Our successful candidate will have:
- Minimum two years’ experience as a Restaurant Supervisor in a venue of a similar caliber.
- Excellent customer service skills, with a friendly and approachable demeanour.
- A love of good food, great wine and uncommon ingredients.
- Strong leadership and communication abilities, with the capability to motivate and inspire a team.
- A detail-oriented approach with excellent organisational and time management skills.
- Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.
- Flexibility to work across a variety of day and night shifts, including weekends and public holidays as required.
- A valid Victorian Responsible Service of Alcohol (RSA) certificate.
If this sounds like you, we can't wait to hear from you!
We value the unique backgrounds, experiences and contributions that each person brings to our team, and we encourage and celebrate our diversity. First Nations peoples, those identifying as LGBTQIA+, women and people of all ages are encouraged to apply. Our aim is to create a workplace that reflects the community in which we live.
Please note, you must have full and permanent working rights to apply. Only short-listed candidates will be contacted for this role.
